Paralegal
IQ BackOffice
Date: 4 days ago
City: Taguig
Contract type: Full time
Job Duties
- Answer and reply to leads by phone, email, and in online portals;
- Answer basic questions about the legal representation, process, and fee structure;
- Using templates, modify and explain consultation scheduling procedures;
- Sell consultations to the leads by explaining the process, consultation terms, and providing link for scheduling.: See info here: https://www.islawfirm.com/consultation-frequently-asked-questions/
- Create matters in CRM (Clio Grow), make follow-ups, recommendations to the staff, and take the leads through each step of the firms CRM.
- Communicate with supervising attorney, make recommendations, and updates.
- Basic knowledge or understanding of US immigration procedures.
- Sales skills
- Marketing skills
- Excellent oral and written communication skills
- Foreign language proficiency is a plus.
- Prior CRM experience
- Core hours: 9AM EST 5pm EST
How to apply
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