Order Management Administrator

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

Primary responsibilities:

Responsible for generating accurate Sales Orders & Purchase Orders matching customer requests on various distributors and vendors

Responsible for CRM Management on sales opportunities

Responsible for maintaining backorder report and ETAs

Responsible to ensure all renewals artefacts are saved and populated into IT Quoter Renewals, Salesforce and respective shared repository

Prompt registration of support contracts and licenses

Responsible for validating and closing sales opportunities

Responsible for receiving supplier’s invoice

Generating requisition request as required and other administrative tasks related to Sales Support.

Assist with training and onboarding of new staff members as required

Attend product training as required

Qualifications:

• Relevant Tertiary education
• MSP or System Integrator background
• Understanding of IT products and sales life cycle
• Strong attention to detail
• Ability to build and maintain effective working relationships across all levels
• Reliable, confident, uses initiative and takes ownership
• Excellent time management and prioritization skills
• Strong stakeholder management skills
• Use of Microsoft Office
• Excellent verbal and written communication skills
• Exceptional customer service and customer relation skills
• Sound business & sales acumen
  
  

If this sounds like you, we’d love you to apply!

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.