Operations Supervisor | Telco | Teleperformance Philippines

Majorel


Date: 2 weeks ago
City: Cebu City
Contract type: Full time
We're Hiring: Operations Supervisor!

We are looking for a dedicated and experienced Operations Supervisor to join our dynamic team at Teleperformance Philippines. The ideal candidate will play a crucial role in overseeing daily operations, ensuring efficiency, and driving performance within our telecommunication services.

Location: Cebu City, Philippines

Work Mode: Work From Office

Role: Operations Supervisor

What You'll Do

Supervise daily operations and ensure adherence to company policies

Monitor key performance indicators (KPIs) and implement improvement strategies

Lead and motivate team members to achieve operational excellence

Collaborate with cross-functional teams to enhance service delivery

Conduct regular training sessions to develop staff skills and knowledge

Prepare reports on operational performance for management review

Drive process optimization initiatives for continual improvement

What We’re Looking For

Minimum of 2 years of experience in an operations or supervisory role

Strong leadership and people management skills

Excellent analytical and problem-solving abilities

Effective communication skills, both written and verbal

Proficiency in using MS Office Suite and operational tools

Ability to thrive in a fast-paced environment with shifting priorities

Ready to lead the way? Apply now and be part of our success story!

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