Operations Supervisor for Content Creators
Orca Communications
Date: 2 weeks ago
City: Pasig City
Contract type: Full time
Remote
About Orca Communications
Orca Communications is a rapidly-growing international agency dedicated to empowering digital content creators across various online platforms. We pride ourselves on nurturing a collaborative, positive virtual workspace that values efficiency, clear communication, and career advancement.
Role Overview
We are seeking a proactive and detail-oriented Operations Supervisor to oversee and streamline the daily operations of our content creator team. This includes scheduling, onboarding, and mentoring, as well as driving process improvements and maintaining a supportive and growth-focused work environment. Ideal candidates will have experience managing remote teams and a background working within the digital content ecosystem.
Key Responsibilities
Orca Communications is a rapidly-growing international agency dedicated to empowering digital content creators across various online platforms. We pride ourselves on nurturing a collaborative, positive virtual workspace that values efficiency, clear communication, and career advancement.
Role Overview
We are seeking a proactive and detail-oriented Operations Supervisor to oversee and streamline the daily operations of our content creator team. This includes scheduling, onboarding, and mentoring, as well as driving process improvements and maintaining a supportive and growth-focused work environment. Ideal candidates will have experience managing remote teams and a background working within the digital content ecosystem.
Key Responsibilities
- Coordinate and communicate weekly and daily team schedules, ensuring all coverage needs are consistently met.
- Oversee the onboarding process for new hires, including documentation and peer-mentorship assignments.
- Act as the primary contact for operational questions and day-to-day workflow issues.
- Track team performance and process adherence, escalating concerns as necessary.
- Maintain and improve standard operating procedures for scheduling, onboarding, and reporting.
- Collaborate with leadership to resolve productivity bottlenecks.
- Foster an inclusive and productive culture across a 100% remote team.
- Monitor key operational metrics and deliver regular reports to management.
- Demonstrated experience in operations, team supervision, or coordination within startup, remote, or BPO environments.
- Excellent organizational, multitasking, and problem-solving skills.
- Outstanding written and verbal English communication skills.
- Comfortable using digital scheduling tools, spreadsheets, and virtual collaboration platforms.
- Ability to thrive independently and as part of a remote team.
- Experience supporting online content creator teams or managing online communities is a definite advantage.
- Familiarity with subscription-based or premium content platforms is a plus.
- Proactive, solutions-oriented attitude.
- Competitive, market-aligned salary.
- 100% remote work with flexible scheduling.
- Rapid growth pathways within a global, expanding company.
- Supportive and inclusive culture.
- Ongoing professional development and training opportunities.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Account Sales Specialist ((PU Foam)
Dempsey Resource Management,
Pasig City
18 hours ago
Present and sell PU foam products to existing and potential customers. Build and maintain strong relationships with customers. Perform cost-benefit and needs analysis to understand customer requirements and recommendappropriate PU foam solutions. Meet or exceed sales targets within set schedules. Analyze market trends, identify potential, and track sales performance.Qualifications 2 to 5 Years & above in Flexible PU Foam...
Outbound Sales Representative Level 2
TeleDial Call Center Inc.,
Pasig City
3 days ago
Job Summary:We are looking for highly motivated and results-driven Outbound Sales Representatives with experience in the telecommunications (telco) industry. The ideal candidates will be responsible for engaging potential customers, presenting tailored solutions, and closing sales to meet or exceed targets. This role requires strong communication skills, a solid understanding of telco products and services, and the ability to handle objections...
Senior Marketing Operations Specialist
2X,
Pasig City
4 days ago
Group Company: 2X PhilippinesDesignation: Senior Marketing Operations SpecialistOffice Location: Ortigas East Pasig (Office)Position description: As a Senior Marketing Operations Specialist with 2X, you will be responsible for managing the execution of marketing activities across different B2B marketing platforms and processes to support marketing teams in delivering business goals.Primary ResponsibilitiesPossess strong capabilities to implement and optimize MarTech platforms, ensuring seamless integration...
