Operations Officer - Electronic Payments Services
RCBC
Date: 3 weeks ago
City: Taguig
Contract type: Full time
Job Summary
- In charge of operations production output ensuring competent, timely, and error-free delivery of
- bank products and services in collaboration with other relevant parties of the organization within
- the prescribed internal and external controls, regulations and standards with management and
- supervisory responsibility over individual members of the unit, with full knowledge and application
- of current AMLA, Compliance and other regulatory requirements related to his/her specific
- responsibilities.
- Handling various Adjustments, Forex currency conversions, Amendments, and Refunds for Telemoney Remittances approvals.
- Managing the Disposition of Intransit Credit Transactions related to Telemoney.
- Providing approvals for the uploading of Shipping Payroll and establishing various Tie Ups for Telemoney.
- Overseeing and managing the Monitoring and holding of Recalls of Inward Remittances for the Settlements Department.
- Supervising the Monitoring, Disabling, and Enabling of Instapay during system downtimes for various Banks.
- Approving the holding of Accounts that cannot be tagged as Hot Card by Customer Care.
- Providing approvals for PhilpassPlus Transactions.
- Approving Bulk Uploads from clients.
- Checking and approving Demand Draft processing for regular and bulk requests for clients
- Handling approvals for various WORQs requests, including Amendment of Pesonet Outward Purpose via PVS and Remaining Card Balance.
- College degree
- Preferably with background in Remittance, Digital Banking, People Management and MS Office (such as Excel and PPT)
- Knowledgeable in Bank’s operations, products and services
- BSP circulars, regulations and reports
- Day-to-day banking activities (i.e. Head Office and Business Centers)
- Bank’s Policies and Procedures
- Technical Expertise and knowledge in reconciliation of electronic payments and channels
- Knowledge of Excel / Google Sheet formulas
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