Operations Excellence - SPX Express (North of Luzon)
Shopee
Date: 1 week ago
City: Manila
Contract type: Full time
Job Description
Job Overview:
You will play a pivotal role in leveraging data insights, executing projects, and fostering cross-team collaboration. Your focus on project management and coordination across diverse teams will be instrumental in optimizing processes and ensuring excellence in our operations.
Key Responsibilities
Job Overview:
You will play a pivotal role in leveraging data insights, executing projects, and fostering cross-team collaboration. Your focus on project management and coordination across diverse teams will be instrumental in optimizing processes and ensuring excellence in our operations.
Key Responsibilities
- Data Analysis and Reporting:
- Conduct in-depth data analysis to identify trends, patterns, and actionable insights.
- Generate comprehensive reports to communicate key performance indicators (KPIs) and operational metrics.
- Process Mapping and Documentation:
- Collaborate with cross-functional teams to document and map existing operational processes.
- Identify gaps and inefficiencies, providing recommendations for process improvements.
- Project Management:
- Lead and actively participate in operational excellence projects from initiation to completion.
- Develop project plans, timelines, and milestones, ensuring adherence to deadlines and successful project delivery.
- Cross-Team Coordination:
- Collaborate with various teams, including Strategy, Operations, Expansion and Partnership, to ensure seamless execution of operational excellence initiatives.
- Facilitate communication and coordination to drive cross-functional alignment.
- Performance Metrics and KPIs:
- Assist in the development and monitoring of performance metrics and KPIs.
- Provide recommendations based on data analysis to optimize processes and achieve performance targets.
- Continuous Improvement:
- Actively contribute to cross-functional teams to identify and implement opportunities for continuous improvement.
- Drive innovation and efficiency through data-driven insights and project management methodologies.
- Bachelor's degree in Business, Finance, Operations Management, or a related field. Master's degree is a plus.
- Proven experience (2 years) as a Business Analyst, with a focus on project management and cross-team coordination.
- Strong analytical skills with proficiency in data analysis tools and techniques.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams.
- Detail-oriented with a focus on accuracy and the ability to handle large sets of data.
- Familiarity with process mapping tools and methodologies is advantageous.
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