Operations Assistant - Client: Food Technology

Department: Boutique Client

Location: Philippines

Compensation: $5.00 / hour

Description

About the Client
Our client is a rapidly growing technology company founded in 2017 by a former Tesla engineer, revolutionizing the restaurant industry through AI-powered beverage automation. Their smart dispensing platform, which has seen 5x growth since 2022, enables restaurants to serve premium craft beverages - from boba teas to tropical smoothies - in under 20 seconds. Using intelligent AI and data-driven decision making, they help restaurants boost profitability through expanded drink menus while solving key industry challenges like wait times and staff efficiency.

Why this role exists
The Operations Assistant serves as a critical support pillar for the Operations Manager, ensuring seamless documentation flow and data accuracy in a rapidly scaling business. This role bridges the gap between customer data, operational documentation, and reporting requirements to maintain efficient business processes.

The Impact you’ll make

Document Processing

• Organize invoices, shipping documents, and inventory reports


• Maintain standardized filing systems


• Process and track operational documentation

Data Management

• Convert non-standardized customer data into defined formats


• Maintain databases and spreadsheets with high accuracy


• Update records following established procedures

Reporting & Analysis

• Support the creation of operational reports


• Execute SOPs for PO/Invoice creation


• Maintain accurate reporting records

Administrative Coordination

• Schedule and arrange meetings for the Operations Manager


• Follow standard operating procedures


• Support time-sensitive operational requests

Skills, Knowledge and Expertise

Required:

• 2-3 years experience in administrative or operations support role


• 2+ years experience with data entry and documentation management


• Proven experience with database and spreadsheet maintenance


• Strong proficiency in MS Office Suite, especially Excel


• Native English proficiency (non-negotiable)


• Must be available during EST business hours


• WFH Set-Up:
  
  
  
  • Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
  
  
  • Internet speed of at least 40MBPS
  
  
  • Headset with an extended mic that has noise cancellation and a webcam
  
  
  • Back-up computer and internet connection
  
  
  • Quiet, dedicated workspace at home
  
  
  
  
  
  

Your Superpowers:

• Excel mastery for data management


• Sharp eye for detail and error detection


• Process improvement mindset


• Clear written communication


• Strong organizational skills


• Ability to prioritize effectively

You should apply if…

• You find satisfaction in creating efficient systems


• Your attention to detail is consistently praised


• You can work independently while following established processes


• You're energized by bringing order to complex information


• You're naturally proactive in identifying and solving problems

What to expect...


Work Setup:

• Remote position


• Must have a reliable internet connection and a quiet workspace


• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• Tentative, subject to change: Monday to Friday from 8 AM to 5 PM EST (Eastern Standard Time)


• 40 hours per week

Compensation:

• $5 per hour


• No benefits package included

Benefits