Operations Analyst

Summary

Description Summary of This Role

Implement and manage a system reconciliation service offered to company clients. Identifies and investigates out-of-reconciliation conditions work closely with other support teams to perform root cause analysis, implementing action plans for resolution. Initiates data fixes or other related actions to bring the system back to full reconciliation. Participates in internal payment system or client meetings as may be necessary to discuss and agree action plans to address out-of-reconciliation conditions.

What Part Will You Play?

• Extracts and compiles financial data and produces daily / weekly reconciliation reports for the assigned clients based on the provided report templates. Supports more experienced analysts in the production of weekly reports detailing potential financial impacts due to delays in addressing out-of-reconciliation issues.
• Compiles and prepares data for more experienced analysts to complete the root case analysis required to mitigate identified reconciliation process or transactional data issues. Assists with the root cause analysis as directed.
• Identifies possible basic out-of-reconciliation issues and assists more experienced analysts with the resolution of process and / or transactional data issues identified. Drafts communications to the client with regard to the status of identified client related issues.
• Assists with and begins to understand developed processes and / or system changes and the implementation of changes to all internal and external systems that impact the reconciliation process.
• Finalizes the internal forms and paperwork for issues to the helpdesk and the tracks status through resolution. Maintains a history of financial reporting and makes it available to senior management.
  
  

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically Minimum 2 Years Relevant Exp
• Knowledge and experience of financial reconciliation, preferably within the financial industry
  
  

Preferred Qualifications

• Bachelor's Degree
• Finance, Banking, IT or equivalent
• Typically Minimum 4 Years Relevant Exp
• Basic knowledge and experience of financial reconciliation, preferably within the financial industry
• International candidates qualified in London Chamber of Commerce and Industry (LCCI) Higher Accounting.
  
  

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
• Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations.
• Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments.
• Microsoft Office Excel - Knowledge of macros, pivot tables and other advanced features of Excel
• Auditing - Knowledge of financial audit rules and processes
• Book Keeping - Knowledge of bookkeeping rules and processes