Operations Administrator with Customer Support Experience (Remote)

VinAudit.com Inc. is seeking a talented professional to help us figure out how to turn large amounts of data into large amounts of money! You will join a small team of 40+ individuals working remotely and globally including the Philippines, Pakistan, India, United States, and Canada. We specialize in vehicle data, and since 2011, we have aggregated billions of vehicle-related records, helped millions of consumers evaluate a car purchase, and served thousands of automotive businesses with access to our unique datasets. We believe we're just getting started, and we'd love to explore how you could help!

Work Setup: Remote

Work Hours: Monday - Friday, 9:00 am - 5:00 pm US Pacific Time GMT+8

Location: Philippines

Base Pay: Php 40,000 monthly

Your roles and responsibilities:

• Assisting our teams with various administrative tasks.
• Communicating with clients, suppliers, and vendors.
• Conducting in-depth web research on various topics.
• Customer service (support tickets, email, and phone).
• Organizing documentation for recurring business processes.
• Managing invoicing and financial record-keeping
• Ensuring accuracy and attention to detail in all administrative tasks.
• Other administrative responsibilities over time.
  
  
  

What we can offer:

• Healthcare Coverage
• Leave Days, Vacation Time and Paid Holidays
• Equipment funds
• Profit Sharing
• Long-term Employment
  
  
  

We’re looking for someone who is/has:

• Should have at least three (3) to four (4) years of BPO or Admin role experience (from a North American or UK employer)
• Excellent verbal and written communications skills
• Strong organizational skills
• Savvy with computers + able to pick up software independently with a proactive approach to learning new technologies and tools.
• Strong attention to detail with the ability to identify and correct errors quickly and efficiently.
• Ability to manage multiple tasks simultaneously while maintaining a high level of accuracy.
• Experience in invoicing and billing, ensuring accuracy and timely processing.
• Passionate about self development and continuous improvement
• Consistently + independently productive with minimum supervision
• Strong background in Customer Service
• Enthusiastic and has a can-do attitude
• Available 100% exclusively (no other commitments)
• Stable internet connection (with a potential backup connection available)
• Available during US business hours (must be comfortable working graveyard shifts!)
  
  
  

This unique and challenging role will require someone who can jump in independently on new projects and communicate clearly with our distributed team! If this has piqued your curiosity, please reply with an explanation of your interest to help us kick off the conversation.

Important Note: Only those who are shortlisted will be contacted. We look forward to meeting the right person for this role!