Operations Administrator

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Operations Administrator working remotely in the Philippines , you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the Philippines s ays it all!

What You’ll Do

This is an entry-level position perfect for someone eager to learn and contribute to a fast-paced environment. You'll play a key role in ensuring our teams have the tools they need and our data is accurate.

You'll report to the Senior Principal, Technical Project Management.

During a Typical Day, You’ll

• Manage Access Requests: Process service tickets for user access to our project management tools, Jira and Asana.
• License Management: Conduct periodic audits of software licenses to ensure validity and compliance.
• Reporting: Update weekly reports, ensuring accuracy and timely delivery.
• Support Operations: Assist with various operational tasks as needed to support the team.
  
  
  

What You Bring To The Role

• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency with basic computer applications (e.g., Microsoft Office Suite).
• A proactive attitude and a willingness to learn new systems and processes.
• Ability to work independently and as part of a team.
  
  
  

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
  
  
  

Visit https://mybenefits.ttec.com/ for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location

PH-Central Luzon-Pampanga

Other Locations

PH-National Capital-Quezon City, Metro Manila, PH-National Capital-Pasay City, Metro Manila