Online Hotel Room Booking Reservation Agent.

Sapient Global Services


Date: 4 days ago
City: Caloocan City
Contract type: Full time
Easy and Fast One-day hiring process and earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Hotel Reservation Account in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now!

Responsibilities

  • Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders
  • Provide accurate information about hotel availability, rates, amenities, and policies
  • Process reservations accurately and efficiently
  • Resolve customer issues and escalate complex issues as needed
  • Meet performance targets for productivity, quality, and customer satisfaction
  • Maintain accurate records of reservations and customer interactions

Qualifications

  • High school diploma or equivalent
  • Excellent communication and customer service skills
  • Basic knowledge of hotel booking systems and reservation processes
  • Computer literate with strong attention to detail
  • Ability to work in a fast-paced environment and handle guest inquiries professionally

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!

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