Non Voice Customer Support Specialist Bilingual Slovak
Strikingly
Date: 1 week ago
City: Lipa City
Contract type: Full time
Remote
Job Overview
Join our dynamic team as a Slovak Bilingual Non-Voice Customer Support professional, where you will play a pivotal role in delivering exemplary service and creating memorable experiences for our customers. This permanent work-from-home opportunity emphasizes positivity and the embodiment of our brand’s voice in every interaction.
Key Responsibilities
This position offers comprehensive training, reflecting our commitment to employee development. You will gain valuable customer service skills and product knowledge, enhancing your potential for career advancement within the organization.
Company Culture And Values
We pride ourselves on a culture that values positivity, happiness, and superior customer service. Our employees are encouraged to embody the brand’s voice in every interaction, contributing to a collaborative and supportive workplace environment.
Employment Type: Full-Time
Join our dynamic team as a Slovak Bilingual Non-Voice Customer Support professional, where you will play a pivotal role in delivering exemplary service and creating memorable experiences for our customers. This permanent work-from-home opportunity emphasizes positivity and the embodiment of our brand’s voice in every interaction.
Key Responsibilities
- Represent our brand and its personality in all customer engagements by adopting the Strikingly voice and tone
- Create WOW moments through outstanding customer support to both new and existing clients across various channels, including email, chat, and social media
- Accurately translate product information and all customer communications, such as newsletters and lifecycle emails
- Cultivate expertise regarding our products and internal software to assist customers effectively
- Foster a spirit of happiness and positivity in all interactions with customers and team members
- Professional-level communication skills in Slovak and English
- A genuine passion for helping individuals with diverse learning styles
- A strong desire to learn, coupled with problem-solving and analytical abilities
- Previous experience in a customer service role within a fast-paced environment
- A reliable desktop or laptop computer meeting specified technical requirements and a minimum internet speed of 20 Mbps
- Fluency in Slovak and English at a professional level
- Experience in customer service is essential
- Availability for full-time work (40 hours per week)
This position offers comprehensive training, reflecting our commitment to employee development. You will gain valuable customer service skills and product knowledge, enhancing your potential for career advancement within the organization.
Company Culture And Values
We pride ourselves on a culture that values positivity, happiness, and superior customer service. Our employees are encouraged to embody the brand’s voice in every interaction, contributing to a collaborative and supportive workplace environment.
Employment Type: Full-Time
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