Non-Voice Account in Concentrix Taguig | Customer Service Representative
Concentrix
Date: 3 weeks ago
City: Taguig
Contract type: Full time
We're Hiring: Customer Service Representative!
We are seeking a dedicated and detail-oriented Customer Service Representative to join our Non-Voice Account team at Concentrix Taguig. The ideal candidate will excel in written communication, problem-solving, and providing exceptional customer support through digital channels including email, chat, and other non-voice platforms.
Location: Taguig, Philippines
Work Mode: Work From Office
Role: Customer Service Representative - Non-Voice Account
What You'll Do
Handle customer inquiries via email, chat, and other digital platforms
Research and resolve customer issues efficiently and accurately
Document customer interactions and maintain detailed records
Meet response time and quality standards consistently
Collaborate with team members to ensure seamless customer experience
Follow established procedures and escalation protocols
What We're Looking For
Excellent written communication and typing skills
Strong attention to detail and accuracy
Customer Service Experience Preferred
Ability to multitask and work in a fast-paced environment
Basic computer proficiency and technical aptitude
Problem-solving mindset and patience
Ready to make an impact? Apply now and let's grow together!
We are seeking a dedicated and detail-oriented Customer Service Representative to join our Non-Voice Account team at Concentrix Taguig. The ideal candidate will excel in written communication, problem-solving, and providing exceptional customer support through digital channels including email, chat, and other non-voice platforms.
Location: Taguig, Philippines
Work Mode: Work From Office
Role: Customer Service Representative - Non-Voice Account
What You'll Do
Handle customer inquiries via email, chat, and other digital platforms
Research and resolve customer issues efficiently and accurately
Document customer interactions and maintain detailed records
Meet response time and quality standards consistently
Collaborate with team members to ensure seamless customer experience
Follow established procedures and escalation protocols
What We're Looking For
Excellent written communication and typing skills
Strong attention to detail and accuracy
Customer Service Experience Preferred
Ability to multitask and work in a fast-paced environment
Basic computer proficiency and technical aptitude
Problem-solving mindset and patience
Ready to make an impact? Apply now and let's grow together!
How to apply
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