Non-Voice Account | Get up to 28K + 8K joining bonus + 16K Sign-on bonus! | Shaw

Concentrix


Date: 3 weeks ago
City: Mandaluyong City
Contract type: Full time
We're Hiring: Non-Voice Account!

Join our dynamic team at Shaw as we seek motivated individuals for our Non-Voice Account position. The ideal candidate will possess strong organizational and communication skills, with a keen eye for detail to effectively manage accounts and provide exceptional support to our clients.

Location: Mandaluyong, Philippines

Work Mode: Work From Office

Role: Non-Voice Account

What You'll Do

Manage client accounts and ensure timely resolution of inquiries

Analyze account data to identify trends and opportunities for improvement

Collaborate with cross-functional teams to enhance service delivery

Provide excellent customer support through various channels

Conduct regular follow-ups with clients to maintain satisfaction levels

Assist in developing strategies to optimize account management processes

What We’re Looking For

Strong attention to detail and problem-solving skills

Excellent verbal and written communication abilities

Experience In Customer Service Or Account Management Preferred

Ability to work independently as well as part of a team

Proficient in Microsoft Office Suite and other relevant software tools

Ready to elevate your career? Apply now and enjoy competitive compensation including up to 28K salary, an 8K joining bonus, and a 16K sign-on bonus!

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