Non-voice account - Email and Chat Support

Sapient Global Services


Date: 3 weeks ago
City: Caloocan City
Contract type: Full time
Easy and Fast One-day Hiring Process! Earn up to 28k monthly plus more benefits! We are looking for a Non-Voice Agent in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!

Responsibilities

  • Manage non-voice account tasks including data entry, email correspondence, and chat support.
  • Provide accurate information and resolve inquiries through written communication.
  • Process service requests, updates, and follow-ups efficiently.
  • Ensure high-quality and timely responses to customer queries and issues.
  • Maintain detailed records of interactions and transactions.
  • Meet performance targets for productivity, quality, and customer satisfaction.

Qualifications

  • High school diploma or equivalent
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!

Give us a ring, and let’s talk about how we can help you. Apply today!

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