Network Solution Architect II

The fastest-growing fixed broadband service provider in the Philippines.Converge ICT is engaged in the business of providing Information and communication services and solutions. We provides high-speed fiber optic internet services and other digital consumer-centric services.

Collaboration with Sales

Work with KAM to provide expert technical support to prospective customers/clients.

Presentation / Technical Scoping

Understand the customer's technical requirements and determine the best solutions and effectively communicate the value proposition of those solutions in order to meet client goals. Provide technical information as necessary to produce and complete winning proposals to comply with client requirements including:

a. Network Diagram, On-time reply to RTS filed by KAM

b. Equipment specifications, as needed

c. Product Description, background on Converge Network, as neededWork with customers, attend meetings to make infrastructure upgrade recommendations.

Personal Goal in Technical Improvement

Must have the initiative to study and gain more knowledge on the company's existing network and future expansion.Attend technical conventions and updates.

Employee Professional Relationship (Internal and External)

Build a client-pre sales relationship to create and maintain the businessBuild a sales-pre sales relationship to collaborate solution that will keep the business growing.

Customer Relationship & Satisfaction

Maintains interaction with current and potential clients in order to improve customer experience which leads to a cyclical increase in customer satisfaction.

Education

• Bachelor's Degree in Electronics Engineering, Computer Engineering, Information Technology and other IT related course. Preferably with knowledge in Cisco Networking.

Relevant Experience

• At least 1-2 years working experience in telco industry or IT related field. Preferably with pre sales experience and customer support.

Business Understanding

• Knowledgeable in Data Solutions, Fiber Optic Transmission, Network Design, and/or the latest Telecommunications technology

Technical Knowledge

• Network and Technical Skills (Design, Troubleshooting, Technical Consultancy)

• Presentation Skills

• Attention to details, analytical and problem solving capabilities.

Behavioral Skills

• Good communication and oral skills

• Positive and service oriented personality

• Professionalism

• Can work under minimal supervision

• Team Player

• Intergrity