Network Engineer Tier 2
ibex
Date: 1 day ago
City: Mandaluyong City
Contract type: Full time
We are currently looking for Network Engineer T2.
Responsibilities
Responsibilities:
Qualifications & Experience:
Responsibilities
Responsibilities:
- Interface with carrier circuit delivery teams and cross-functional stakeholders.
- Manage multiple circuit activations, ensuring timely and accurate service delivery.
- Validate circuit assignments and port configurations.
- Troubleshoot Layer 1 issues in collaboration with carriers and operations teams.
- Support the decommissioning of legacy circuits.
- Conduct service verification to ensure correct delivery and functionality.
- Generate completion reports and maintain accurate service documentation.
- Perform service remediation tasks and update relevant documentation.
- Participate in carrier and internal meetings.
- Provide training and support for new team members.
- Prepare and deploy Backbone Link Physical Access (BLPA).
- Manage CSP Tether and Port orders, including Virtual Circuit (VC) testing.
- Handle data audit requests and reporting.
- Ensure all tools and systems are accurately updated.
- Process and track capacity orders.
- Review and process service orders.
- Maintain tracking systems and checklists for completed circuits.
- Manage vendor/carrier information.
- Utilize network monitoring and management tools.
- Update and maintain training materials.
- Respond to email inquiries in a timely manner.
- Ensure project management boards reflect real-time progress.
- Track and document new and decommissioned circuits.
- Validate and correct network configurations and descriptions.
- Conduct and document change requests.
- Ensure network tools and databases contain accurate and complete information.
- Monitor and resolve circuit registration discrepancies.
- Act as a subject matter expert for specific team processes.
- Conduct quality assurance and peer reviews.
- Process and manage IP requests.
Qualifications & Experience:
- Minimum 3 years of experience in Layer 1 troubleshooting.
- At least 1 year of experience in Layer 2/3 troubleshooting.
- Minimum 1 year of experience in executing change requests.
- Advanced knowledge of BGP fundamentals.
- Proficiency in data auditing and reporting.
- Familiarity with network products and systems.
- Strong analytical and troubleshooting skills.
- Excellent communication and collaboration abilities.
- Experience in updating and maintaining process documentation.
- Attention to detail and commitment to quality assurance.
- Ability to handle multiple priorities in a fast-paced environment.
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