Network Engineer Tier 2

ibex


Date: 3 weeks ago
City: Mandaluyong City
Contract type: Full time
We are currently looking for Network Engineer T2.

Responsibilities

Responsibilities:

  • Interface with carrier circuit delivery teams and cross-functional stakeholders.
  • Manage multiple circuit activations, ensuring timely and accurate service delivery.
  • Validate circuit assignments and port configurations.
  • Troubleshoot Layer 1 issues in collaboration with carriers and operations teams.
  • Support the decommissioning of legacy circuits.
  • Conduct service verification to ensure correct delivery and functionality.
  • Generate completion reports and maintain accurate service documentation.
  • Perform service remediation tasks and update relevant documentation.
  • Participate in carrier and internal meetings.
  • Provide training and support for new team members.
  • Prepare and deploy Backbone Link Physical Access (BLPA).
  • Manage CSP Tether and Port orders, including Virtual Circuit (VC) testing.
  • Handle data audit requests and reporting.
  • Ensure all tools and systems are accurately updated.
  • Process and track capacity orders.

Specific Duties

  • Review and process service orders.
  • Maintain tracking systems and checklists for completed circuits.
  • Manage vendor/carrier information.
  • Utilize network monitoring and management tools.
  • Update and maintain training materials.
  • Respond to email inquiries in a timely manner.
  • Ensure project management boards reflect real-time progress.
  • Track and document new and decommissioned circuits.
  • Validate and correct network configurations and descriptions.
  • Conduct and document change requests.
  • Ensure network tools and databases contain accurate and complete information.
  • Monitor and resolve circuit registration discrepancies.
  • Act as a subject matter expert for specific team processes.
  • Conduct quality assurance and peer reviews.
  • Process and manage IP requests.

Qualifications

Qualifications & Experience:

  • Minimum 3 years of experience in Layer 1 troubleshooting.
  • At least 1 year of experience in Layer 2/3 troubleshooting.
  • Minimum 1 year of experience in executing change requests.

Skills & Competencies

  • Advanced knowledge of BGP fundamentals.
  • Proficiency in data auditing and reporting.
  • Familiarity with network products and systems.
  • Strong analytical and troubleshooting skills.
  • Excellent communication and collaboration abilities.
  • Experience in updating and maintaining process documentation.
  • Attention to detail and commitment to quality assurance.
  • Ability to handle multiple priorities in a fast-paced environment.

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