Network Engineer

Shopee


Date: 1 day ago
City: Manila
Contract type: Full time
Job Description

  • Provide network operations support and administration; monitor regional network infrastructure performance and the resolution of technical problems
  • Review and ensure all aspects of the infrastructure and service are monitored and that the regional level has clear visibility and awareness of possible service failures or gaps
  • Perform problem/issue identification and resolution; work across multiple teams and vendors to identify the root cause and find suitable workarounds or solutions
  • Recommend system modifications to improve service quality and stability. Develop good configuration best practices and guidelines
  • Ensure current configurations are documented clearly and accurately in Knowledge Base
  • Perform, monitor and audit configuration changes across critical regional devices or services, and ensure they are supported with authorised change requests
  • Assist with the implementation of agreed infrastructure changes, maintenance routines and component updates and upgrades
  • Highlight changes in the environment that may disrupt the service availability or integrity
  • Develop and share tested methods in remediating common or highly critical vulnerabilities


    • Requirements

    • Bachelor's degree or higher in Computer Science/Information Technology or relevant field
    • Minimum 2 years of relevant experience operating in a similar role
    • Must be Cisco Certified Network Professional (CCNP)
    • Strong network knowledge and hands-on experience in either Cisco ASA, Palo Alto, or Fortinet is required
    • Experience with Nexus, Cisco, Dell switches is a plus
    • Experience with Cisco firewalls, Meraki, and other appliances is a plus
    • Good communication and coordination skills with both internal and external stakeholders
    • Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment
    • Has passion for technology and wants to make a difference with technology solutions
    • Good interpersonal and communication skills to interact effectively at all levels
    • Strong analytical and troubleshooting skills
    • May be required to provide on-call support
    • Amenable to work in Bonifacio Global City, Taguig or Mandaluyong City

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