Multimedia Designer

Key Accountabilities

Main Role

• Video production and editing — including stitching, transitions, and basic motion graphics — for marketing, digital, or event use.
• Design and develop visually compelling and on-brand PowerPoint presentations, templates, and visual frameworks for internal and external communications.
• Collaborate with the Creative Lead to conceptualize and execute multimedia content aligned with brand guidelines.
• Work closely with cross-functional teams such as editorial, traffic, and project management to ensure timely delivery of creative outputs.
• Manage and maintain organized file systems for multimedia assets, ensuring version control and accessibility for the wider team.
  
  

Minor Roles

• Conduct thorough reviews and proofing of presentations and multimedia files to ensure design accuracy, clarity, and accessibility. Verify that all content aligns with the company's branding and messaging before finalization.
• Has knowledge in accessibility (AODA, ADA, and AMA)
• Demonstrates skills in many design disciplines: Illustration, Photography, Photo-Manipulation, etc.  
• Capable of producing other graphic design work such is print and multimedia in the visual aspects of marketing materials, and other media, including infographics
  
  

Minimum Skills Requirements

Basic qualifications

• Has at least more than five years of experience as a Multimedia designer or other similar role
• Knowledgeable in using and creating accessible collaterals
• Has previous work experience as Creative liaison with cross-functional teams in Publishing, Advertising/Marketing, Media, Design or Film industries
• Advanced knowledge in using Microsoft Office Applications/tools mainly PowerPoint (Word, Excel, etc.)
• Proficient in using Adobe Creative Design Suite (InDesign, Acrobat, Illustrator, Photoshop, etc.)
• Bears solid communication (listening, speaking, and writing) and organizational skills
• An online design portfolio is required for submission and assessment.
  
  

Additional Qualifications

• Any experience working with international clients is a plus. 
• Previous work in a BPO environment (not required, but is an advantage)
• Positive and collaborative team member 
• Performs well under pressure 
• Accurate and detail-oriented 
• Adaptable to gradual changes and flexible with priorities 
• Thinks and presents new initiatives and process improvements when needed
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid