MidMarket Billing Specialist
GoTeam
Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Position Summary
We are seeking detail-oriented and analytical Billing Specialists to join our team. The ideal candidates will play a key role in supporting various billing functions including implementation, ad-hoc updates, one-time billing adjustments, and comprehensive billing audits. This position is essential to ensure accurate, timely, and compliant billing processes for our clients.
Key Responsibilities
Any
We are seeking detail-oriented and analytical Billing Specialists to join our team. The ideal candidates will play a key role in supporting various billing functions including implementation, ad-hoc updates, one-time billing adjustments, and comprehensive billing audits. This position is essential to ensure accurate, timely, and compliant billing processes for our clients.
Key Responsibilities
- Execute billing implementation processes for new and existing clients.
- Perform ad-hoc billing updates as requested by internal teams or clients.
- Process one-time billing adjustments with accuracy and appropriate documentation.
- Conduct thorough billing audits to identify and resolve discrepancies, including a retrospective audit of prior periods.
- Collaborate closely with cross-functional teams to ensure proper billing alignment with contracts and service delivery.
- Assist in the clean-up and reconciliation of historical billing records as part of long-term audit projects.
- Maintain detailed records and documentation for all billing activities and adjustments.
- Respond to billing inquiries and provide support to internal stakeholders and clients as needed.
- Ensure compliance with internal policies and external regulations related to billing and financial reporting.
- 2+ years proven experience in billing, finance, or a related field; experience with billing implementation or audit preferred.
- Strong analytical and problem-solving skills.
- High attention to detail and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent verbal and written communication skills.
- Proficiency with billing software and Microsoft Excel.
- Experience working on cross-functional teams is a plus.
- Familiarity with Midmarket Billing or Tax Services Billing (APTM).
- Experience with billing clean-up or audit.
Any
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