Microsoft D365 CRM Manager

Accenture in the Philippines


Date: 2 weeks ago
City: Taguig
Contract type: Full time
Job Summary: We are seeking a highly skilled and experienced Microsoft D365 CRM Manager to lead a team of developers in designing, developing, and maintaining Microsoft Dynamics 365 CRM solutions. This role combines hands-on technical expertise with leadership responsibilities to ensure successful delivery of CRM projects aligned with business goals.

Roles and Responsibilities:


  • Collaborate with project managers, business analysts, and stakeholders to define technical requirements and deliver solutions on time and within budget.
  • Lead, mentor, and manage a team of D365 CRM developers and technical consultants
  • Integrate D365 CRM with other enterprise systems using Power Platform, Azure services, and third-party APIs.
  • Design and develop customizations, plugins, workflows, and integrations within the D365 CRM platform
  • Ensure adherence to best practices in coding, testing, and deployment
  • Manage development timelines, risks, and quality assurance processes.
  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • Experience in Microsoft Dynamics CRM development, with at least 3 years in a leadership or managerial role
  • Proficiency in:
  • Power Platform (Power Automate, Power Apps)
  • C#, .NET, JavaScript, TypeScript
  • Azure Logic Apps, Azure Functions
  • Dataverse and Common Data Service (CDS)
  • Experience with DevOps practices and tools (e.g., Azure DevOps, Git)
  • Experience with Agile/Scrum methodologies.
  • Familiarity with CI/CD pipelines and automated testing frameworks

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