Memberships Assistant
Hive Health
Date: 1 day ago
City: Pasig City
Contract type: Full time
Ready to make an impact? At Hive Health and HPPI, a subsidiary of Hive Health, we’re on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we’d love to meet you!
Responsibilities
As a Membership Assistant, your responsibilities include: Manage end-to-end card operations, including printing, packing, dispatch, and SLA adherence.
Day 1 benefits for full-time employees – because we practice what we preach! Enjoy comprehensive healthcare coverage for you and your dependent, and paid time off from the start.
Grow with us – mentorship, career development, and learning opportunities to help you thrive.
Global connections – gain insights and support from top minds at Harvard, Stanford, and beyond.
Responsibilities
As a Membership Assistant, your responsibilities include: Manage end-to-end card operations, including printing, packing, dispatch, and SLA adherence.
- Maintain accurate, real-time inventory logs for cards and consumables; coordinate with suppliers and internal teams on orders, stock counts, and replenishment.
- Liaise with vendors, couriers, and the Account Management team to ensure timely deliveries, resolve delays, and provide clear operational updates.
- Conduct rigorous QA checks to ensure at least 98% accuracy across membership requests, card production, and data handling.
- Support documentation, record-keeping, audit needs, and other administrative tasks while maintaining strict confidentiality standards.
- Assist with ad hoc operational activities such as preparing materials, updating trackers, and cross-team coordination.
- 1+ year experience in administrative operations or similar
- Holder of College degree
- Strong organizational skills with high accuracy in data entry and documentation
- Proactive communicator able to coordinate across teams and escalate issues promptly
- Proficient in Google Workspace and comfortable managing structured data Adaptable, detail-oriented team player with a growth mindset and commitment to improving processes
Day 1 benefits for full-time employees – because we practice what we preach! Enjoy comprehensive healthcare coverage for you and your dependent, and paid time off from the start.
Grow with us – mentorship, career development, and learning opportunities to help you thrive.
Global connections – gain insights and support from top minds at Harvard, Stanford, and beyond.
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