Medical Contact Center Assistant I
Fortrea
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote

Summary Of Responsibilities
- To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc.
- Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over telephone calls, email, fax etc.
- Perform and support different activities as assigned – tracking various types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple sources.
- All other duties as needed or assigned.
- Non-degree + 3-4 years relevant experience** (or 1 yr. safety experience) *
- Associate degree + 2-3 years relevant experience** (or 1 yr. safety experience) *
- BS/BA.
- MA/MS/PharmD.
- Bachelor’s or Master’s in Pharmacy or Life Science or Medical Science or related area.
- Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
- *Safety experience includes actual experience processing AE/SAE reports, generating narratives, queries, working within safety databases, and experience with regulatory submissions.
- **Relevant experience includes experience in the pharmaceutical, biotechnology, or CRO industry, partly in related areas such as Medical Affairs, Clinical Data Entry and Clinical Data Management, Clinical Data Monitor, Regulatory Affairs, or Quality Assurance.
- Good written and verbal communication skills.
- Good understanding of regulatory requirements, good Pharmacovigilance practices and ICH GCP guidelines.
- Technical proficiency with Microsoft Office suite applications.
- High degree of accuracy with attention to detail.
- Functions as a team player.
- Ability to work independently with moderate supervision.
- Degree preferred (but not necessary) to be in one or more of the following disciplines: Biological Sciences, Pharmacy, Nursing, Life Sciences, and Chemistry.
- Office Environment or remote.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Digital Designer
OLIVER Agency,
Remote
16 hours ago
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.As a part of The Brandtech Group, we're...

Bookkeeper (Philippines | Remote)
OpsArmy,
Remote
1 day ago
Job Title: Bookkeeper (Remote | Full-Time)Apply here: https://operationsarmy.com/applicationWe are a fast-growing, venture-backed startup seeking a skilled and hands-on Bookkeeper to lead our accounting operations, manage financial reporting, and scale systems to support our rapid growth. This role requires deep expertise in inventory accounting, strong command of QuickBooks and Fishbowl, and the ability to thrive in a dynamic startup environment.Responsibilities:Lead monthly...

Sr. PHP Developer (Remote)
Sonic Electronix,
Remote
1 day ago
Experienced E-Commerce Company Primed For Expansion!Looking for top developers who have contributed immensely to large scale, enterprise projects.We are looking for developers who want to stay and build something special in the Automotive sector and beyond.We're currently a relatively small team looking for big players to help us scale and build a team.For this person, we would like someone with...
