Marketing & Listing Coordinator - 48536465507

Position : Marketing & Listing Coordinator

Work Hours (Client) : 10:00 AM - 6:00 PM EST Thursday to Monday (Tuesday/Wednesday off)

Holidays : 5 days annual PTO

Pay Range : $1200 - $1400 USD/month (varies based on skill set and experience level)

Location of Search : South Africa, Philippines, Latin America, or Any Region

Work Location : REMOTE

Company/Client Overview

A family-owned property management business in Clearwater, FL, specializing in vacation rentals across Tampa Bay beaches. They offer full-service management, marketing, and guest support for homes and condos, helping owners maximize bookings while ensuring exceptional guest experiences.

Duties And Responsibilities

We’re looking for a highly organized and proactive Marketing & Listing Coordinator with experience in the vacation rental industry. This role focuses on listing optimization, marketing campaigns, reporting, and operational processes, while also supporting guest services as needed.

Listing Optimization & Marketing

• Optimize property listings across OTAs (Airbnb, VRBO, etc.) including photo order, editing, headlines, descriptions, and amenities to maximize bookings.
• Manage social media channels (Instagram, Facebook, TikTok, etc.) with content creation, scheduling, and engagement.
• Create and send newsletters and email campaigns via MailChimp or similar platforms to engage past and prospective guests.
• Assist with marketing campaigns, promotions, and guest engagement initiatives.
• Track and summarize KPIs (occupancy, revenue, engagement, etc.) and provide actionable insights to the team.
• Maintain organized records of marketing content, system processes, and listing updates.
  
  

Operational Support & Reporting

• Prepare and maintain reports on property performance, guest interactions, and booking trends.
• Use internal systems such as Streamline, Breezeway, and Enso Connect (knowledge of Enso Connect is a plus).
• Identify opportunities to improve operational workflows and standardize processes.
  
  

Guest Interaction

• Handle occasional inbound communications and overnight calls when necessary.
• Troubleshoot guest issues and escalate to on-site Guest Services Managers as needed.
  
  

Other Responsibilities

• Assist with sourcing and ordering items for guest experiences or operational needs.
• Support the team in ad hoc marketing, reporting, and operational projects.
  
  

Minimum Requirements

Language requirement: Excellent English Communication Skills (neutral accent)

Education: Bachelor's Degree (ideally)

Experience: 3+ years of related experience

• 3+ years in marketing and customer services
• Must have worked for a vacation rentals company
• Experience in listing optimization is required
• Proven experience managing social media channels, creating content, and sending newsletters via MailChimp or similar platforms.
• Experience with Streamline PMS, Breezeway, and OTAs (Airbnb, VRBO) is advantageous.
  
  

Skills & Attributes

• Strong marketing and analytical mindset.
• Excellent verbal and written English communication.
• Detail-oriented, highly organized, and able to manage multiple projects simultaneously.
• Comfortable using reporting tools, guest communication platforms, and operational software.
• Ability to troubleshoot guest issues calmly when required.