Marketing and Operations Assistant (9191)

Marketing & Operations Assistant

Location: Philippines

Salary range: 1000 - 1400 USD per month

About The Company

The client manages a dealmaking platform. A leading investment bank, events platform, and corporate advisory firm. They have worked with hundreds of the top public companies, investment funds, and growth-oriented private companies over the past 20 years. The firm specializes in deep market insights and extensive personal relationships across the enterprise software, cybersecurity, internet of things (IoT), industrial tech, artificial intelligence, sports, marketing tech, and digital media sectors.

About The Role

Our client is seeking a positive, motivated, professional, detail-obsessed, and trustworthy Marketing & Operations Assistant to support the day-to-day work and operations of team. The ideal candidate will support an organization of forward-thinking industry leaders whose achievements come as a result of hard work, ingenuity, and consistently exceeding expectations.

Responsibilities

Marketing Responsibilities

• Assist with email marketing initiatives for each event through list building & data scoping, campaign planning & management, and creating a seamless audience journey.
• Support marketing campaigns through editing, formatting, testing, and launching email blasts.
• Help to track event data by recording email responses in company’s CRM and shared documents.
• Ensure data integrity by helping to maintain contacts and accounts in company CRM.
  
  

Market Research

• Conduct market research to gather data on industry trends, attendee/client target accounts, and competitors.
• Help scope new prospective attendees and clients through external company databases.
  
  

Content Creation

• Assist in creating and editing marketing content, including social media updates, email campaigns, and website content.
  
  

Event Coordination

• Assist with event logistics, invitations, registrations, and follow-up communications.
• Help with Event Day including back end management of Zoom and tracking attendees.
  
  

Operations Responsibilities

• Scheduling & Calendar Management.
• Support scheduling and maintaining calendars and scheduling team meetings, client calls, booking conference rooms and web conferencing.
• Ensuring effective calendar management by prioritizing inquires and request while troubleshooting conflicts; make recommendations to ensure smooth day-to-day engagements.
• Promptly following up on outstanding meetings and proactively re-scheduling as needed.
• Notifying appropriate individuals, confirming meetings, and verifying details.
• Prepare meeting materials and reports in a timely and organized fashion.
• Respond to emails in a timely manner.
  
  

Administrative Support

• Provide administrative support to the team, including data entry, filing, and document preparation.
• Crosschecking and proofreading documents for accuracy such as: agendas, client decks and documents, internal team organization documents.
• In some cases, participate in meetings or listen to a recording and then generate/distribute meeting notes.
  
  

Additional Duties

• Identify opportunities for process improvement within marketing and operations functions.
• Support team with various software and tools used in marketing operations, such as Salesforce, project management tools, and other softwares.
• Assist with special team projects.
  
  

Qualifications

The ideal candidate has:

• 1-3 years direct experience working in a professional office environment as a marketing and operations assistant.
• Experience with executing large-scale events and conferences is a plus
• Excellent computer skills and a strong understanding of Microsoft Office Suite (Outlook, Excel, PowerPoint) is essential
• Ability to multi-task, execute under tight deadlines, work in a fast-paced, high-stress environment, monitor and manage multiple priorities, and meet timelines on large projects from inception through completion.
• Excellent written and verbal communication and interpersonal skills - have an ability to interface directly with internal and external stakeholders at all levels and pick up on nuances of client interaction.
• Strong self-management skills and comfort in a dynamic work environment - display a high level of initiative, effort, and commitment towards completing work in a timely manner and demonstrating responsible behavior.
• Strong project management skills - highly organized, demonstrate attention to detail and strategic problem-solving, and have a proactive attitude and sense of urgency.
• Collaboration and teamwork - comfortable working via email, phone, Zoom, and in-person with colleagues and clients to collaborate effectively with others.
• Curiosity and resourcefulness - comfortable in a dynamic and entrepreneurial environment and can work calmly, independently, and effectively under deadlines.
• A growth mindset and high EQ - coachable, innovative, focused, and adaptable.
• Critical thinking, strategic consulting, and conceptualization skills - can “connect the dots” from one area of the business to another.