Manager, Internal Controls Assurance

Primary Details

Time Type: Full time



Worker Type: Employee

Based in Manila and reporting to the Senior Manager, Financial Controls Assurance. This role will primarily manage the control audits across the Global QBE Finance to provide assessment on the adequacy, efficiency, and effectiveness of financial accounting and reporting internal controls on a timely and periodic basis, whilst supporting the Senior Manager, Financial Controls Assurance in supervising the control assurance Manila based team.This role also has a dotted (matrix) reporting line to the Global Head of Financial Control Assurance.

Primary Responsibilities

• Strategy and Planning
• Active understanding of QBE and the role of the GSSC and ICA within the QBE Group.
• Proactively monitor the testing universe and related risk profiles and recommend changes and updates.
• Proactively develop and review the ICA test plan and support its delivery throughout the year.
• Monitor and address internal and regulatory requirements relating to ICA and support ICA audits designed to address internal or regulatory requirements, if any.
• Strategic decision making on future developments and team initiatives to uplift the efficiency and quality of work.
• Key Performance Indicators
• Positive feedback from GSSC and onshore stakeholders, finance department control owners, GIA audit teams, and Risk teams, whenever applicable.
• Stakeholder feedback sought and acted upon.
• Constructive and timely provision of advice to other ICA teams undertaking reviews.
• Regular review and update of internal and regulatory requirements, if any.
• Policy, Process and Procedures
• Ensure that risk management, control, and governance processes are appropriately maintained.
• Effective and efficient management of resource, time, and budget in relation to supervision of direct reports and their respective control assurance engagements.
• Support the Senior Manager, Financial Controls Assurance to plan, schedule, and monitor team performance against test plans.
• Proactively seek to enhance the audit approach by employing techniques and technology effectively and ensuring ICA process documentations and methodologies are up to date.
• Effectively utilize advanced capabilities of technology (i.e., audit and other QBE standard tools) in the conduct of ICA activities.
• Actively support the implementation of technology initiatives, including the provision of on-the-job training.
• Lead the implementation of data analytics audits in targeted review areas.
• Key Performance Indicators
• Positive managers feedback
• ICA process documentations and methodologies up to date
• Continual improvement across the ICA function
• Environmental Awareness/Customer Focus
• Build and maintain effective ongoing working relationships within QBE Finance to understand needs and manage expectations.
• Evaluate efficiency and effectiveness of business operations and processes.
• Review the reliability and integrity of financial, operating, and management information.
• Active follow-up of risks and issues to support Management in complying with RCSA and regulatory requirements
• Demonstrate customer service approach so that issues can be dealt with professionally and recommendations be made that are relevant, commercial, and sound.
• Collaborate with key stakeholders by sharing knowledge and delivering against audit requests and inquiries.
• Demonstrate sound and up to date knowledge of QBE’s operations, insurance & BPO
• industry, and relevant regulatory requirements.
• Key Performance Indicators
• Positive stakeholders’ feedback
• Compliance with RCSA Framework
• Technical Performance
• Effective risk-based planning including effective gathering of information and risk assessment to determine the appropriate nature and extent of audit work in accordance with the ICA audit methodology and professional standards.
• Review and finalize audit findings for inclusion in the final ICA report and raising of issues in Insight.
• Assume primary responsibility for all Finance Functions within ICA in Manila and to act as the subject matter expert for the broader ICA team.
• Conduct effective and efficient stakeholder meetings and internal team meetings.
• Key Performance Indicator
• Test plan and reports delivered in a timely manner and to an expected ICA standard
• Positive managers feedback
• Positive stakeholder feedback
• People Management
• Support the ICA team development in relation to adoption and application of ICA audit methodology, tool usage (i.e., Wdesk, data analytics), and professional standards, if any.
• Self-management of career development and training.
• Ability to lead team as a role model in coaching and developing others.
• Transfer knowledge of internal systems/processes to team members.
• Actively supervise ICA direct reports for compliance with ICA and QBE policies and procedures in the course of work, including the provision of on-the-job training and review of work performed.
• Motivate direct reports and foster teamwork to ensure a high standard of performance.
• Seeks to be highly productive, including proactive management of personal utilization.
• Develop and maintain effective working relationships within ICA.
• Professional, respectful, and sensitive to interactions with others in line with QBE DNA.
• Provide timely and constructive feedback to improve performance.
• Key Performance Indicators:
• Formal feedback provided to team members
• Positive managers and direct reports feedbacks
• Knowledge transfer of GSSC systems and processes to other members of the ICA team.
  
  
  
  

Required Education

• Bachelor's Degree or equivalent combination of education and work experience
  
  
  
  

Required Experience

• 5 years relevant experience
  
  
  
  

Required Licenses/Certifications

• Certified Public Accountant and / or Certified Internal Auditor
  
  
  
  

Preferred Competencies/Skills

• Ability to work independently, with limited direction and guidance, attention to detail, and provide appropriate coaching to ICA team members.
• Strong verbal and written communication skills to effectively present to Management and peers especially to global stakeholders.
• Ability to persuade others, sell ideas and obtain management buy-in for constructive change.
• Advanced analytical and problem-solving skills
• Ability to deliver multiple audits (i.e., AUSPAC, GHO, and all Group Finance functions ) and work with a diverse team.
• Ability to effectively lead and motivate a team, taking responsibility for their personal and professional development.
• Adaptable to change and able to work in a fast-changing environment.
• Advanced use of desktop applications, including data analysis tools
  
  
  
  

Preferred Education

• Bachelor's Degree or equivalent combination of education and work experience
  
  
  
  

Preferred Education Specifics

• Finance, Accounting, Commerce or equivalent, with post graduate accounting qualification
  
  
  
  

Preferred Licenses/Certifications

• Additional certifications (e.g. Certification in Risk Management Assurance, Qualification in Internal Audit Leadership, etc.)
  
  
  
  

Preferred Knowledge

• Understanding of IFRS accounting and financial reporting, audit standards, and governance frameworks.
• Data analytics.
• Strong understanding of internal audit principles, and risk assessment and management principles and practices.
• Strong understanding of risk and internal control concepts, relating to insurance business processes, BPO in general, and risk management.
• Very good understanding of aspects of accounting and financial reporting, regulatory environment, including basic compliance obligations.
• Desirable - Prior industry experience in financial services and insurance.
  
  
  
  

QBE Cultural DNA

• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
• We are customer-focused
• We are technical experts
• We are inclusive
• We are fast-paced
• We are courageous
• We are accountable
• We are a team
• All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices
  
  
  
  

US Only - Disclaimer

• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
  
  
  
  

Job Type

• Manager
  
  
  
  

Global Disclaimer

• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
  
  
  
  

Skills:

Audit Management, Communication, Critical Thinking, Customer Service, Data Analytics, Financial Accounting, Financial Data Reporting, Intentional collaboration, Managing performance, Professional Development, Risk Management, Stakeholder Management, Team Management, Technical Acumen, Working Independently

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.