Manager, Employee Services
Athena
Date: 3 weeks ago
City: Quezon City
Contract type: Full time
High-Level Responsibilities
Onboarding Process
Onboarding Process
- Develop and implement comprehensive onboarding programs for new employees to facilitate a smooth transition into the organization.
- Coordinate with various departments to ensure all necessary resources, equipment, and access are available for new hires.
- Oversee the creation and maintenance of onboarding documentation, including employee handbooks, policies, and procedures.
- Monitor and evaluate the effectiveness of the onboarding process, making recommendations for improvements as needed.
- Develop and implement efficient procedures for offboarding employees, including conducting exit surveys and gathering feedback.
- Ensure all necessary paperwork, clearances, and exit procedures are completed in compliance with company policies and legal requirements.
- Coordinate with relevant departments to ensure the secure and timely removal of employee access, accounts, and data.
- Provide support and guidance to departing employees, addressing any questions or concerns they may have.
- Analyze offboarding data and trends to identify areas for improvement and develop strategies to enhance the offboarding experience.
- Ensure provisioning access to tools and software for new employees so have the necessary resources to perform their roles.
- Maintain an accurate inventory of tools, licenses, and resources to facilitate efficient provisioning and deprovisioning.
- Manage the process of revoking access and reclaiming tools and resources when employees leave the organization or no longer require access.
- Ensure that the provisioning and deprovisioning processes comply with organizational policies, security standards, and regulatory requirements.
- Ensure that tools audits are regularly conducted to examine and assess how tools and technologies are being utilized by users within Athena.
- Supervise, mentor, and provide guidance to a team responsible for onboarding, offboarding, and digital/tools enablement.
- Conduct regular performance evaluations, provide constructive feedback, and identify training and development needs for team members.
- Conduct regular team meetings to foster a positive and collaborative team environment, promoting open communication, teamwork, and continuous improvement.
- Handle any escalated issues or conflicts within the team or between team members and stakeholders.
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