Manager - AUM Team

Reporting directly to the Director of Global Wealth and Asset Management and General Account (GWAM & GA) Finance group, the role is accountable for the GWAM & GA Finance – Accounting & Reporting for WAM AUM Team primarily supporting the Datalake.

Position Responsibilities

Operational Support

• Manage the team's daily operations to promote efficiency and team effectiveness.
• Strategically manage additional requirements for the Datalake project from various teams.
• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Set and continually manage project expectations with team members and other stakeholders.
• Plan and schedule project timelines and milestones using appropriate tools.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Monitor, coordinate, and ensure resolution of all issues and concerns raised.
• Proactively manage and monitor control efficacy to minimize potential risks.
• Effectively communicate significant production updates and challenges to management and business units in a timely manner.
• Build, develop, and grow any business relationships vital to the success of the project.
  
  

Leadership/Management

• Drives the team in achieving its organizational goals and objectives.
• Coach, mentor, motivate, and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
• Strategizes in terms of the direction and identification of opportunities for team growth and development.
• Leads the regular business reviews and produces dashboards and metrics reports detailing the team’s performance, challenges and areas for improvement.
  
  

Required Qualifications

• University Business Degree and/or recognized accounting designation
• 5+ years of project management experience, including tracking and planning projects
• Project Management Professional (PMP) certification is preferred.
• Background on Wealth Asset Management business is a plus.
• 3+ years of people management and with strong leadership experience
• Experience working with senior management teams (stakeholder management requiring persuasion/influencing skills)
• Strong familiarity with project management software tools, methodologies, and best practices.
• Strong oral and written communication skills required to interact with senior officers and representatives from other Divisions and functional departments
  
  

Preferred Qualifications

• Strong relationship management skills to build enduring and productive alliances across matrix organizations; experience in partnering with a diverse team located in multiple locations and time zones
• Strong interviewing, influencing and negotiation skills across the organization
• Demonstrates strong flexibility in the face of ambiguous situations, shifting demands, and challenging work environments. Uses diplomacy and tact to resolve difficult situations. Escalates more serious issues to management.
• Excellent initiative and ability to commit to a course of action in the face of risks and uncertainty
• Professional attitude and client service orientation; collaborative and results-oriented
• Practical problem-solving skills and the ability to influence change
• Strong organizational and time management skills with the ability to be flexible to changing environments
• Ability to work independently and willing to collaborate with other teams for a project with huge scale benefits
• Flexible on shift and overtime may be required to meet business deadlines
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid