Manager
Maya
Date: 12 hours ago
City: Mandaluyong City
Contract type: Full time
CLM
Our Mission
Our goal is for everyone to make bolder choices with their finances.
To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with the guts to challenge the way things are and transform them into something better.
To be part of Team Maya is to be Bolder for Better.
Description
As a Customer Engagement Manager at Maya, you’ll be part of a dynamic team that moves at lightning speed to deliver and drive sustainable adoption of innovative bundles of solutions to our customers.
What You Will Do
Maya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money. It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today’s generation of money makers through cutting edge technology.
We lead millions of Filipinos — consumers, businesses, communities, and government agencies alike — into a version of the current digital economy that’s more inclusive, transparent, and empowering than ever.
We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services.
Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph/
Our Mission
Our goal is for everyone to make bolder choices with their finances.
To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with the guts to challenge the way things are and transform them into something better.
To be part of Team Maya is to be Bolder for Better.
Description
As a Customer Engagement Manager at Maya, you’ll be part of a dynamic team that moves at lightning speed to deliver and drive sustainable adoption of innovative bundles of solutions to our customers.
What You Will Do
- Insight Strategist: Collaborate with cross-functional teams to identify market insights, trends, and opportunities for strategic marketing plans. Analyze customer needs and behaviors to inform strategies and shape segmentation and targeting.
- Marketing Analyst: Measure and evaluate marketing effectiveness through data analytics. Provide insights and recommendations to optimize strategies and track campaign performance.
- Consumer Value Driver: Analyze consumer trends to define product-market fit and profitability for segments. Evaluate engagement strategies and extract more value from the product line.
- Customer Strategy Support: Advocate for customer-centric strategies and align cross-functional teams. Collaborate with various teams to develop and execute go-to-market plans.
- Bachelor's degree in Marketing, Brand, Growth, Business Administration, or related fields (Master's preferred).
- 7-8 years of Marketing Insights/Analyst experience, preferably in a fintech company or a similar industry
- Experience with large data sets, data models, databases, and SQL.
- Strong analytical and research skills for synthesizing complex data into actionable insights.
- Proven track record in developing and executing integrated marketing initiatives and campaigns.
- Ability to work in a fast-paced, high-growth environment with tight deadlines.
Maya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money. It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today’s generation of money makers through cutting edge technology.
We lead millions of Filipinos — consumers, businesses, communities, and government agencies alike — into a version of the current digital economy that’s more inclusive, transparent, and empowering than ever.
We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services.
Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph/
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