Management Consulting Program Head
Visa
Date: 3 days ago
City: Makati City
Contract type: Full time
Company Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable, and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network, and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job Description
Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants), and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.
What a Consulting Program Head, Visa Consulting & Analytics does at Visa:
We are looking for an individual to join us as a Consulting Program Head in the VCA team based in the Philippines. This individual will act as the overall program head to deliver end-to-end consulting engagements for our key issuing, acquiring, merchant & fintech clients. Typically, the individual will closely interact & work with the client team gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.
The program will include initiatives that cover payment strategy review and roadmap design, portfolio and product-market fit assessment, customer value proposition design/refresh, people/talent enablement, digital payments wallet assessment and launch, mobile banking app diagnostics and enhancement, and other growth initiatives. It will also cover improving customer engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data-driven solutions (e.g. AI model deployment).
The Consulting Program Head will be responsible for identifying potential clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects and building new practice solutions.
As a payment consulting arm of Visa, VCA is growing a team of highly specialized experts that can provide best in class payment expertise to our clients. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.
Qualifications
What you will need:
We are looking to hire the ideal candidate who have already accumulated strong consulting experience and will be curious about the payments industry and keen to work alongside an experienced payments team. You will be client-driven – you are comfortable managing a project end-to-end, and you relish the opportunity to work closely with clients to influence their future performance.
Essential specific skillset and experience required:
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable, and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network, and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job Description
Team Summary
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers, and merchants), and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.
What a Consulting Program Head, Visa Consulting & Analytics does at Visa:
We are looking for an individual to join us as a Consulting Program Head in the VCA team based in the Philippines. This individual will act as the overall program head to deliver end-to-end consulting engagements for our key issuing, acquiring, merchant & fintech clients. Typically, the individual will closely interact & work with the client team gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.
The program will include initiatives that cover payment strategy review and roadmap design, portfolio and product-market fit assessment, customer value proposition design/refresh, people/talent enablement, digital payments wallet assessment and launch, mobile banking app diagnostics and enhancement, and other growth initiatives. It will also cover improving customer engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data-driven solutions (e.g. AI model deployment).
The Consulting Program Head will be responsible for identifying potential clients’ business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects and building new practice solutions.
- Contribute to the development of VCA’s consulting offerings and engagement delivery in the Philippines to help Visa clients protect and grow payments
- Develop trusted advisor relationships with client senior executives through impactful consulting engagements
- Partner with peers in other functional areas (e.g., product, marketing, risk, innovation) to execute projects in ways that leverage the breadth and depth of Visa’s resources
- Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
- Participate in delivering project engagements by preparing project materials including interview guides, data requirements, concepts, frameworks
- Conduct industry research, drawing on Visa and partner resources as well as colleagues to identify global best practices and distill insights relevant to the client problem at hand
- Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
- Support Thought Leadership projects on the future of payment to our clients and partners
As a payment consulting arm of Visa, VCA is growing a team of highly specialized experts that can provide best in class payment expertise to our clients. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.
Qualifications
What you will need:
We are looking to hire the ideal candidate who have already accumulated strong consulting experience and will be curious about the payments industry and keen to work alongside an experienced payments team. You will be client-driven – you are comfortable managing a project end-to-end, and you relish the opportunity to work closely with clients to influence their future performance.
Essential specific skillset and experience required:
- Minimum 12-15 years of relevant experience in consulting, corporate strategy, or business management
- Good knowledge of the payments industry landscape and developments, consumer trends and regulatory changes in the Philippines
- Excellent client relationship management with strong sales orientation and experience in selling major projects/ideas to senior management
- Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
- Strong team orientation, collaborative, diplomatic, and flexible, able to work effectively in a matrixed organization
- Excellent presentation skills, including strong oral and written capabilities
- Self-motivated, results-oriented individual with the ability to progress multiple projects concurrently
- Strong commercial acumen, with experience in working on business/value cases that prove ROI
- Strong detail orientation, ensuring the highest level of quality/rigor in reports and data analysis
- Proven ability to drive innovation and lead change in successful top tier companies
- Exposure to customer experience design (using human cantered design / design thinking)
- Strong undergraduate academic accomplishment
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