Loan Processor (Must have AU experience)– Remote | Day Shift | HMO

Location: Work From Home - Greater Metro Manila Only

Schedule: Monday to Friday, 6:00 AM - 3:00 PM PHT

About the Company

Our client is a customer-focused property and home loan services provider dedicated to helping individuals achieve their goal of homeownership. More than just facilitating loans, they take pride in guiding clients throughout their entire home-buying journey, offering expert advice, personalized support, and seamless service from start to finish.

They’re now looking for a Loan Processor to join their growing remote team.

Why You’ll Love Working With Us

• HMO healthcare for you and your 1 dependent (with COVID insurance).
• 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization).
• 13th-month bonus and Government-mandated benefits.
• Computer will be provided + internet allowance.
• Access to work in one of our Manila-based offices.
• Member Wellness Program + Regularization drink.
• Paid birthday leave + birthday cake.
• Welcome gift packs + Work anniversary gifts.
• Year-End Party + Christmas hamper.

What You’ll Be Doing

As a Loan Processor, you’ll be responsible for ensuring a seamless and efficient experience for our client's customers and lenders by verifying documents, ensuring compliance, and timely submitting loan applications. You’ll also be reporting directly to an Australia-based manager, giving you the chance to collaborate closely with the international team.

Your core responsibilities will include:

• Processing Applications: Accurately inputting client information into the company's system and preparing the application pack to be sent to clients before submitting the loan application to the lender.
• Ensuring Compliance: Verifying supporting documents received from clients against a checklist to accurately reflect the client's current financial position.
• Lender Liaison: Making follow-up calls to lenders regarding application status and post-settlement checks.
• Application Management: Completing various forms (discharge, variation, application) , resolving Missing Information Requests , and completing online amendments.
• Valuations and Pricing: Arranging property valuations and pricing discounts.

What You’ll Bring

• Background in Australian home loan and mortgage processing
• Experience working in the home loans department of a bank or with a mortgage broker.
• Basic to Intermediate proficiency in Microsoft Office tools.
• Possess a good level of verbal and written communication skills.

Personality & Work Ethic:

• Exhibit high attention to detail.
• Display strong organizational skills and the ability to stay focused for prolonged periods.
• A confident personality willing to make decisions, own mistakes, and make improvements.
• A can-do attitude; self-directed and always looking for ways to move forward.

Bonus Points For

• Knowledgeable in the broking industry.
• Long tenure in the same role.
• Experience with Our Client's core systems: Process Street, File Invite, One Drive, or FLEX.

Ready to Apply?

We’re excited to meet you. Click Apply, upload your CV, and complete our brief questionnaire.

Want to fast-track your application? Connect with Ninna on LinkedIn.

Important: This role is open to Filipino citizens only. Applications must be submitted in English.