Loan Collection Specialist (AU Lending, Hybrid)
ConnectOS
Date: 2 weeks ago
City: Mandaluyong City
Contract type: Full time

Description
Salary: P40,000 - P60,000 (Monthly Package)
Schedule: Monday – Friday (07:00 AM - 04:00 PM PHT)
What are we looking for?
Skills Required
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Our client is the leading online lender in Australia that provides small business loans. They offer a variety of loans, including startup loans, business expansion loans, and bad credit loans. They are committed to providing fast, easy-to-qualify funding solutions tailored to your needs. They have a dedicated team of specialists who can help you with the application process and answer any questions you may have.
#ConnectOSCareers #JoinConnectOS #ConnectOSRecruitment #ConnectOSNonTech
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
Salary: P40,000 - P60,000 (Monthly Package)
Schedule: Monday – Friday (07:00 AM - 04:00 PM PHT)
What are we looking for?
Skills Required
- Experience in credit and collection work environment
- Ability to build rapport quickly with a firm, engaging and respectful telephone manner
- Expert customer service capabilities, negotiation and problem solving skills
- Account management with collection recovery function.
- Experience using Salesforce for customer interaction management.
- Familiarity with loan account management systems (specifically Minit or similar ledger management tools).
- Ability to handle external calls and emails with customers.
- Business loans collection experience preferred.
- Using Ledger Management tools
- Build strong relationship with loan accounts, develop an in-depth understanding of their needs, and offer solutions with the best chance of recovery
- Manage, negotiate and monitor payments
- Complying with company policies and procedures
- Liaising with internal teams to address payment issues and escalate where necessary
- Account management with collection recovery function
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Complimentary Sleeping Quarters, Coffee at no cost
- Complimentary Office Fitness and Wellness Facilities at no cost
- Regular Company Events, Work Life Balance, and Career growth opportunities
- Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Our client is the leading online lender in Australia that provides small business loans. They offer a variety of loans, including startup loans, business expansion loans, and bad credit loans. They are committed to providing fast, easy-to-qualify funding solutions tailored to your needs. They have a dedicated team of specialists who can help you with the application process and answer any questions you may have.
#ConnectOSCareers #JoinConnectOS #ConnectOSRecruitment #ConnectOSNonTech
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
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