Liaison & Community Development Officer

SPECIFIC RESPONSIBILITIES:

• Act as a bridge between the organization and the local community, fostering positive relationships, and maintaining a strong presence within the community;
• Advocate for community needs and concerns within the organization, ensuring that community voices are heard and considered in decision-making processes;
• Facilitate effective communication between community members and the organization, conveying information, updates, and resources in a clear and accessible manner;
• Collaborate with community members to identify their needs, challenges, and aspirations, and communicate these insights to the organization to inform program development and improvements;
• Provide information and referrals to community members seeking assistance or resources, connecting them with appropriate services or programs both within and outside the organization;
• Plan and organize community events, workshops, and meetings that promote community engagement, education, and awareness of available services;
• Mediate and resolve conflicts or issues that may arise between community members and the organization, working to find mutually beneficial solutions;
• Collaborate with local community organizations, government agencies, and stakeholders to identify opportunities for partnership and collaboration on community initiatives.
• Any other task that may be assigned to you from time to time.

Competencies, Skills, Experience:

• A bachelor's degree in a relevant field such as social work, community development, public relations, or a related discipline is preferred but not always required.
• Excellent verbal and written communication skills, with the ability to engage with diverse community members and present information effectively;
• A genuine empathy for community needs and a compassionate approach to addressing concerns and building trust;
• Strong problem-solving skills and the ability to find creative solutions to community challenges;
• Sensitivity to cultural diversity and an understanding of how cultural factors may impact community dynamics and interactions;
• Effective organizational and time management skills to plan and execute community events and initiatives;
• Strong networking abilities to connect with community leaders, organizations, and resources
• Proficiency in basic computer applications and the ability to use digital tools for communication and data collection;
• Familiarity with the local community, its demographics, and the social and economic challenges it faces;
• A deep commitment to community development and a passion for making a positive impact on the lives of community members.