Level 1 Support (IT & Admin) | Eastwood

Discover your 100% YOU with MicroSourcing!

Position: Level 1 Support (IT & Admin) (Intermediate)

Location: Eastwood Avenue, Libis, Quezon City

Work setup & shift: Onsite | Day shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role:

As a Level 1 Support (IT & Admin) (Intermediate), you will:

• Provide Level 1 support for custom hardware and software systems. Customer Service (written via Support Tickets, not phone support).
  
  

What You Need:

Non-negotiables

• Background in IT Support:
• Troubleshooting USB and other common problems
• Microsoft Windows Support
• USB driver support
• Windows Software Support
• Excellent verbal and written communication skills in English language
  
  

Preferred Skills/expertise

• Interest or experience in motorcycles or engine tuning (advantageous)
• Diagnostic and analytical skills
• Ability to work independently within a team environment
• Willingness to learn - full training on our proprietary systems will be provided
• Strong problem solving skills
• Ability to break down complex issues in a strategic fashion
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply