Learning & Development Specialist - Instructional Designer

Company Description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

Job Description

We are looking for an L&D Specialist – Instructional Designer to join our growing internal Technical Training team. This role requires a blend of creativity, technical expertise, and strong project management skills to deliver high-quality training programs across multiple modalities. We are looking for passion, energy, and commitment in a dynamic, global, and fast-paced environment.

About The Job

• You conduct thorough needs analyses to identify learning objectives and performance gaps.
• You design comprehensive learning solutions using adult learning principles and instructional design models (ADDIE, SAM, etc.).
• You develop engaging e-learning courses, instructor-led training materials, job aids, and blended learning programs.
• You create detailed storyboards, scripts, and design documents for multimedia learning content.
• You write clear, concise, and engaging instructional content for diverse audiences.
• You develop interactive e-learning modules using authoring tools such as Articulate 360.
• You create and edit multimedia content including videos, animations, and interactive simulations.
• You design and develop assessments that effectively measure learning outcomes.
• You manage multiple projects simultaneously while meeting deadlines and quality standards.
• You collaborate with subject matter experts (SMEs) to gather and validate content.
• You conduct quality assurance testing on all learning materials.
• You update and maintain existing learning content based on feedback and changing requirements.
  
  

Your Impact

As a successful candidate, you will be a key member of the global technical training team, operating in a pivotal role to deliver both strategic and tactical requirements. You will work in a global, remote, and highly collaborative environment where your contributions directly shape learning experiences across the organization.

• A strong understanding of adult learning theories and instructional design principles.
• Excellent written and verbal communication skills.
• A commitment to quality in every deliverable.
• Strong project management skills to balance priorities effectively.
• A collaborative mindset with strong interpersonal skills to thrive in a team-oriented culture.
  
  

What We Offer 

• Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses
• Health and wellness support – HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowances
• Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays
• Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding
• Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards
  
  

Qualifications

ABOUT YOU

In addition to living our Group Values—Authentic, Bold, and Collaborative—you are expected to demonstrate:

• Creativity and innovative thinking
• A solutions-oriented mindset
• Strong attention to detail
• You hold a degree in Instructional Design, Education, or a related field.
• You bring 3 to 5 years of industry experience in learning design (with preferred backgrounds in accounting, education, or digital technology).
• You are proficient in Articulate eLearning software.
• You have strong experience in online education and digital pedagogy.
• You can create impactful learning experiences from start to completion.
• You play a key role in the creative development of a wide range of learning materials in response to design briefs.
• You are highly proficient across instructional design models, including ADDIE, SAM, and Bloom’s Taxonomy.
• You apply cognitive psychology principles to the way people learn.
• You are skilled in learner needs analysis and learner evaluation.
• You bring strong evaluation skills that ensure learning effectiveness.
• You thrive as a team player and excel in a deadline-oriented environment.
  
  

Additional Information

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.