Learning & Development Manager

About The Role

We are looking for a Learning & Development Manager to lead and grow our global training initiatives. You will design, implement, and enhance programs that build leadership, technical, and soft skills for our remote workforce. This role is ideal for someone passionate about creating learning experiences that drive employee growth and organizational excellence.

What You'll Do

• Lead the development and execution of learning programs across all departments.
• Conduct needs assessments to identify skill gaps and create actionable development plans.
• Design and deliver scalable learning content including workshops, e-learning modules, and coaching sessions.
• Collaborate with department heads to align learning initiatives with business objectives.
• Measure the effectiveness of learning programs using success metrics and analytics.
• Maintain learning management systems (LMS) and ensure consistency in program delivery.
  
  

What We're Looking For

• 1-3+ years of experience in Learning & Development, Training, or Organizational Development.
• Experience managing training programs or leading a team in the BPO industry.
• Bachelor’s degree in Human Resources, Psychology, Education, or a related field is a plus.
• Proven ability to design and implement L&D programs from the ground up.
• Strong project management, coaching, and communication skills.
• Experience working with remote or distributed teams.
  
  

Technical Requirements

• Stable internet connection (DSL/Cable/Fiber) with backup
• Laptop/Desktop (Core i5/Ryzen 5 minimum, 8GB RAM)
• Reliable power source with backup plan or location
  
  

Perks and Benefits

• Competitive pay with annual performance-based increases
• Paid time off so you can rest and recharge
• Health and dental insurance or a health stipend to make you feel your best
• Comprehensive health and dental insurance
• Holiday bonuses in appreciation of your hard work
• Fully remote setup — work from anywhere you're comfortable
• Opportunities to grow with us as we scale
  
  

If you enjoy creating impactful learning programs and helping teams reach their full potential, we would love to hear from you. Join us and make a real difference in a fast-growing, global organization.

L&D Operations Manager html Copy code

L&D Operations Manager

About The Role

We are seeking an L&D Operations Manager to build and optimize the systems and processes that support our global learning programs. In this role, you will ensure smooth delivery of training initiatives, monitor program effectiveness, and implement scalable solutions to grow our workforce capabilities.

What You'll Do

• Establish operational frameworks for the L&D function, including tools, systems, and workflows.
• Collaborate with the Training Team to implement leadership, technical, and professional development programs.
• Monitor program delivery, ensuring alignment with business goals and employee needs.
• Analyze program data and metrics to recommend improvements and optimize learning outcomes.
• Manage learning platforms (LMS, assessments, dashboards) and support data integrity.
• Work closely with department heads and HR to integrate L&D initiatives across teams.
  
  

What We're Looking For

• 1-3+ years of experience in L&D operations or training management, preferably in BPO or high-volume remote environments.
• Managerial experience overseeing learning programs or teams.
• Bachelor’s degree in HR, Education, Psychology, or related field is a plus.
• Strong project management, organizational, and analytical skills.
• Experience with remote workforce training and scalable learning solutions.
  
  

Technical Requirements

• Stable internet connection (DSL/Cable/Fiber) with backup (atleast 20mbps)
• Laptop/Desktop (Core i5/Ryzen 5 minimum, 8GB RAM)
• Reliable power source with backup plan or location
  
  

Perks and Benefits

• Competitive pay with annual performance-based increases
• Paid time off so you can rest and recharge
• Health and dental insurance or a health stipend to make you feel your best
• Comprehensive health and dental insurance
• Holiday bonuses in appreciation of your hard work
• Fully remote setup — work from anywhere you're comfortable
• Opportunities to grow with us as we scale
  
  

If you are passionate about building strong operational foundations for learning programs and enjoy optimizing processes that help employees succeed, we would love for you to join our team and make an impact.