Learning And Development Specialist

Transcom is looking for talented individuals like you to join our awesome team! Be the next Learning & Development Specialist for our Transcom Pasig site.

Join our Transcom Family as a Learning & Development Specialist!

• Facilitate Leadership Development workshops and other learning initiatives included in the programs offered by the Learning and Development Team.
• Partner with leaders in identifying current or potential gaps and design interventions such as leadership effectiveness workshops, team building sessions and other stand alone courses for professional and personal leadership development.
• Drive ACX Transcom’s talent development framework and ensure alignment with the initiatives thru implementation of development programs using various methodologies and technology.
• Ensure all content and delivery methods (both delivery and supporting materials) drive the desired behaviour and mindset shift as well as building competence, confidence and knowledge.
• Collaborate with other L&D Specialist/s on learning needs analysis, provide guidance on course development, execute the delivery and certification, and evaluate effectiveness to ensure the practical application of learning.
• Create and/or conduct follow-through activities for workshops or other learning initiatives offered by the Learning and Development Team.
• Promote attendance and participation to Learning and Development programs through different platforms e.g. cross-group meetings, townhalls, etc.
• Prepare and publish timely and accurate reports for internal and external stakeholders as needed.
• Work on Learning and Development projects assigned by the Learning and Development Manager.
• Perform training administrative functions and other related tasks, as assigned.

What we are looking for:

To be successful in this role you must…

• College graduate of any 4 - year course, or equivalent working experience.
• 1-2 years organizational and leadership development or related experience in a BPO environment.
• 1-2 years coaching experience.
• Stakeholder Management.
• Thorough knowledge and skills in Facilitation, Presentation, and Classroom Management.
• Sufficiently competent in Google Docs, Sheets. Slides, Forms and other Google for Work applications.
• Strong verbal and written communication skills (English).
• Able to adjust to different working environments.

What's in it for YOU!

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are providing these employee benefits, which you'll be able to utilize once you join our team!

• Day 1 HMO
• Meal & Transportation Allowance
• Rice Subsidy
• Clothing Allowance
• 24/7 Teleconsult
• Free Psychologist Consultation
• In-house & Online Pharmacy
• Scholarship Program
• Retirement Fund
• Free Meal & Medicine (through Transcom’s Tap Card Rewards)
• Loyalty Incentives
• Accidental & Life Insurance
• Free Shuttle Service

What Life at Transcom is like!

At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.