Lead Sales Operations | Manila

About BHP

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

About The Role

Reporting to the Head of Process and Operations, the Sales Operations Lead will lead a team focused on the contractual execution of sales.

In this role, you will also have the opportunity to:

• Demonstrates and overriding commitment to Health, Safety, Environment and Community
• Ensure alignment with and compliance to internal controls including Group Level Documents, BHP Charter and Code of Business, agreements, systems, standards and procedures
• Leads, coaches and mentors team members to ensure delivery against performance targets and developing technical competencies of team members.
• Leads the implementation and monitors effectiveness of Continuous Improvement initiatives with support from Marketing Analysis & Improvement (A&I)
• Monitors expectations, understanding and applications of Sales & Marketing processes within the team to support compliance with local, internal and external audit requirements
• Monitors and manages the reporting of mandated activities delivering a consistent service level, achieving set performance targets and KPI's
• Validate mandated Sales & Marketing processes are understood, valued and adhered.
• Supports the Manager Sales & Marketing with performance and insights on the management of Sales & Marketing risk, service delivery, issues and the relevant mitigating actions
• Develops and maintains effective relationships with internal functions to ensure operational requirements are met in line with schedules
• Working with the Sales & Marketing Regional partners to support team objectives
• Supports the Manager Sales & Marketing in business engagement activities
• Works to identify improvements, simplify, standardise and improve Sales & Marketing processes
• Identifies, builds and develops Sales & Marketing function talent and capability, including a pipeline of talent for key positions
• Participate in various projects, in various capacities, as required
  
  

About You

• Excellent communication skills including the ability to engage confidently with stakeholders and explain complex issues, able to collaborate with multiple small groups of internal stakeholders or middle management level
• Has experience leading a team
• Good understanding of business process, international trade, ERP systems, distribution, contract law and financial instruments
• Working knowledge of process improvement processes and methodology highly desirable
• Process orientation - shows attention to detail and is action oriented to follow and improve on processes and procedures
• Business acumen - understands organisational products and services, and applies basic business terminology
• Planning and organising - prioritises own work and completes tasks to assigned deadlines
• Strong skills in SAP and e-business preferable
• Proficient in MS Office suite application such as PowerPoint, Excel, Word and have data analytical skills and reporting capability.
  
  

About Our Process

At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.

Supporting a Diverse Workforce

The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms. 

At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that’s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at [email protected].