L&D VTH Supervising Associate_Oceania External Learning Consultant

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Overall position purpose

To assist the Learning & Development Team with the effective coordination and deployment of the external learning programs including our Chartered Accountant program and classes across Oceania.

Major Responsibilities/duties

• Manage CA registrations across several locations within Oceania- Australia and NZ
• Manage study support database and relationship with study support external providers
• Respond to queries from candidates and other stakeholders
• Coach and support a senior associate with our External Learning process
• Manage program communications e.g. notification of module commencement/completions; study support options, distribute results to leadership
• Manage program budget for both external learning and CA ANZ programs
• Manage financial aspects of the program e.g. salary sacrifice repayments for repeats and withdrawals, refund cheque processing, calculate repayment to firm on resignation
• Manage reward and recognition for program participants e.g. vouchers and mementos for merit recipients, in-house lunch or drinks on completion
• Organise and supervise mock exams
  
  

Qualifications, Knowledge & Experience

• Strong knowledge Microsoft 365 programs including excel and PowerBI
• Relevant administrative and customer/client service experience
• Organisational and coordination skills
• Strong attention to detail and follow-up skills
• Strong project and time management skills
• Effective oral and written communication
• Ability to manage work and programs according to budgets
• Flexible and adaptable to change
• Maintaining a team focus and demonstrating effective team behaviours by participating in team meetings and events
  
  

Key relationships

Internal

External

• Talent Operations Lead
• Learning & Development Director
• Talent Lead
• Learning & Development Team
• Global Delivery Services
• Facilities Management
• Print Centre
• Program participants and facilitators
• Talent Team
• Approved Facilitators/vendors/coaches
• Venue coordinators
• Vendors for materials
  
  

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