KYC Program Lead
GCash
Date: 2 weeks ago
City: Taguig
Contract type: Full time
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
I. Program Management
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
I. Program Management
- Develop and manage structured programs related to ongoing monitoring of customer (such as Periodic Review and Event Driven Review) and offboarding of customer (L1 and L3 offboarding) procedures, ensuring they meet BSP regulations and align with organizational policies.
- Maintain and monitor adherence to BSP requirements, ensuring that all customer monitoring and offboarding programs comply with relevant regulations.
- Lead the coordination of multiple cross-functional teams, including CXM, CL&G, and Products Teams etc., to ensure smooth execution of programs and on-time delivery of tasks.
- Act as the liaison between departments, ensuring clear communication and collaboration across teams for efficient implementation of customer monitoring programs.
- Continuously evaluate and identify opportunities for improving customer monitoring programs. Prepare and present comprehensive reports on progress, performance metrics, and key insights to senior management.
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
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