KNGS Customer Care Specialist

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Job Purpose

Execute tasks allocated to CCL team based on the corporate 2.0 Blueprint

Your Responsibilities

• Ensures accuracy of data entry for assigned tasks(shipment creation and updates, pre-alerts etc)
• Adherence to approved and latest WI and Country templates
• Ensure agreed KPIs and SLAs are delivered
• Communicate and correspond to all counterparts in timely and professional manner
  
  

Your Skills And Experiences

• Bachelor's Graduate/College Level
• With 6 months - 1 year relevant experience (preferably in logistics/airline)
• Basic computer and MS Office applications
• Effective communication skills
• Organization and time management abilities
• Flexible working hours and shift work
  
  

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.