Junior People Services Advisor

Job Title

Junior People Services Advisor

Job Description Summary

The Junior People Services Advisor provides first-line support to employees and managers in the UK & Ireland ensuring timely and accurate resolution of HR queries. This role is ideal for early-in-career HR professionals looking to grow in a shared services environment.

Job Description

About the Role:

• Respond to Tier 1 HR queries through HelpHub, email, or Teams, and escalate complex cases to HR Advisors as needed.
• Accurately execute onboarding, offboarding, and employee lifecycle transactions, ensuring zero-error data entry and compliance with data privacy policies.
• Maintain and update employee records in Workday, ensuring completeness and adherence to documentation and retention standards.
• Support team initiatives, participate in training activities, and contribute to continuous improvement of workplace systems and processes.
• Assist in generating standard HR reports, uphold high customer satisfaction scores, and perform additional duties as requested during peak periods or major events.
  
  

About You

• Bachelor’s degree in Human Resources, Psychology, Business, or a related field is preferred, with 0–3 years of relevant experience handling sensitive employment information.
• Strong attention to detail, customer service orientation, and effective communication skills; able to work in a fast-paced, dynamic environment with minimal supervision.
• Familiarity with HR systems such as ServiceNow and Workday is a plus; must be flexible with early morning or shifting schedules.
  
  

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion
  
  

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”