Junior Database Engineer

We are looking for a Junior Database Engineer to join our Global Operations Command Center (GOCC) team at MBPS. In this role, you are expected to complete activities associated with providing the 24/7/365 operations required to maintain Manulife’s infrastructure and IT services by identifying, analyzing, and prioritizing events and incidents and completing service requests and BAU tasks.

Position Responsibilities

• Conduct daily health checks across all database platforms to ensure system integrity.
• Monitor, analyze, and respond to incident alerts during your shift.
• Create incident tickets for any issues encountered and escalate them to senior database engineers as needed.
• Fulfill service requests related to database activities, including health checks, access management, backup and recovery, data collection, and reporting.
• Assist in scheduled maintenance activities by participating in change tasks to ensure high performance and reliability.
• Execute automated tasks using Ansible playbook templates.
• Collaborate with senior engineers to implement database solutions aligned with business requirements.
• Support database backup and recovery processes, particularly during database patching. Contribute
• Contribute to the development and documentation of database runbooks.
  
  

Required Qualifications

• 0-2 years of experience in database management or a related field.
• Familiarity with database tools and software such as MSSQL, MySQL, Oracle, PostgreSQL, MongoDB, DB2, and Redis.
• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Amenable to work on FULL ONSITE set-up
• Amenable to work on a shifting schedule
  
  

Preferred Qualifications

• Experience with performance tuning and optimization of databases.
• Knowledge of data modeling and database design principles.
• Familiarity with database security practices.
• ITIL certification
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Good interpersonal skills, well-organized, and able to navigate various job scope areas comfortably.
• A sense of urgency and ability to meet required turnaround times.
• Availability to start ASAP (preferred)
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

In Office