IT Support Specialist
Remote Staff
Date: 1 day ago
City: Remote
Contract type: Full time
Remote
In-House
IT Support Specialist
Status: Full-Time (40 hours/week)
Schedule: 7:00 AM to 4:00 PM Philippine Standard Time (Mon-Fri)
Why choose Remote Staff?
IT Support Specialist
Status: Full-Time (40 hours/week)
Schedule: 7:00 AM to 4:00 PM Philippine Standard Time (Mon-Fri)
Why choose Remote Staff?
- 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
- 15 years in the remote work industry. We’ve helped more than 8K Filipinos establish virtual careers with international clients since 2007.
- Competitive and negotiable compensation (depending on skill level & experience)
- Private HMO Coverage for in-house employees from Day 1
- Employee Events Online and Face-to-Face
- Terms and conditions apply.
- Acts as first point of contact and addresses filed IT tickets needing information, troubleshooting and updates of IT issues with internal apps
- Provides technical support on Windows Active Directory, server platforms, systems and storage of digital files for the company by assisting in-house employees, clients and remote contractors on such concerns which will include diagnoses, troubleshooting, configuring and automating systems, backups, and restorations of files.
- Conducts remote support through phone, chat, or remote desktop tools. From time-to-time, will be assigned to do face-to-face work based on the exigency of the IT ticket.
- Works with other team members or employees in the organization to resolve the technical concerns promptly.
- Assists the IT Support lead in monitoring records on the inventory of critical equipment, completed IT tickets in the company, implementation of security measures and accomplishment of compliance in IT policies.
- Bachelor’s degree in Information Technology, open to any similar field
- 6 months to 1 year experience in the same role in a BPO setting
- Good communication skills in English
- Solid Technical knowledge in Microsoft 365 platform
- Experience in troubleshooting in Windows, Microsoft Office, Microsoft Server Administration, Hyper-V, VMware Virtualization, Enterprise Networking, Synology Appliances
- Has the necessary technical requirements to enable a work-from-home setup. Visit remotestaff.ph/faq for more info
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Executive Commercial
foodpanda,
Remote
13 hours ago
About The OpportunityWHAT YOU WILL OWN:While Leads Are Provided, You Will Be Expected ToHave the ability to sell on the phone as second nature.Be relentless in researching, reaching out to, and speaking to the right decision-makers in a business.Be sales-minded and resourceful to hit set KPIs.Meet requirements in the areas of documentation accuracy, partner approval and systems processing.Meet the expected...
Senior Principal Technical Consultant - Data Management
Staff Domain,
Remote
23 hours ago
About the role:We are looking for a dependable and trustworthy Principal Technical Consultant – Data Management to join our team and work closely with our clients. This role involves leading, scoping, designing, architecting, developing, and delivering complex data management solutions, ensuring high standards in technical design and implementation. You will work closely with the business engagement lead, who will manage...
NetSuite Support Specialist
ATSOURCE | ERP Staffing,
Remote
3 days ago
About Our PartnerOur partner is a leading logistics provider focused on transforming the transportation industry through innovative solutions and advanced technology. They prioritize efficiency and sustainability, delivering exceptional service to clients across various sectors. They are currently looking for a full-time NetSuite Support Specialist to work closely with their usersWhy This Role is Perfect for You:You prefer to support users...
