IT Support Helpdesk (Remote)
Trucell Australia
Date: 21 hours ago
City: Remote
Contract type: Full time
Remote
Company Description
Trucell is an established IT services company based in Australia, specializing in providing tailored solutions to radiology practices, including managed IT services, diagnostic monitors, and healthcare-specific technologies. With over 15 years of experience and a team of 21 employees, Trucell has a proven track record of supporting radiology practices with innovative solutions. We are now expanding our operations to Chile and looking to establish ourselves as a trusted provider for radiology IT services and diagnostic monitors in the region
Job Description
Technical Skills:
Please send your resume and a cover letter detailing your experience and vision for growing Trucell’s business in Chile to [Email Address].
Note: This role is critical to our expansion, and the selected candidate will play a pivotal role in establishing Trucell’s reputation as a trusted provider for radiology IT services in Chile. We are also employing a local IT Field Technician to provide technical support and work closely with the BDM to meet customer needs effectively.
Trucell is an established IT services company based in Australia, specializing in providing tailored solutions to radiology practices, including managed IT services, diagnostic monitors, and healthcare-specific technologies. With over 15 years of experience and a team of 21 employees, Trucell has a proven track record of supporting radiology practices with innovative solutions. We are now expanding our operations to Chile and looking to establish ourselves as a trusted provider for radiology IT services and diagnostic monitors in the region
Job Description
Technical Skills:
- Strong proficiency in configuring, installing, monitoring, supporting, and managing ICT environments.
- Experience with network configuration and troubleshooting.
- Familiarity with cloud services (e.g., AWS, Azure) and virtualisation technologies.
- Proficiency with Windows and Linux operating systems.
- Provide Tier 1/2 technical support.
- Ability to triage and escalate incidents according to policies and procedures.
- MUST HAVE 1 year of IT experience.
- Bachelor's degree in Information Technology, Computer Science, or a related field is preferred but not mandatory.
- Relevant certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar are highly desirable.
- Be part of an exciting international expansion, driving growth in a new market.
- Work with a supportive Australian team and industry-leading partners like LG.
- Opportunity to shape the future of radiology IT services in Chile.
- Competitive salary and opportunities for growth as the business develops.
Please send your resume and a cover letter detailing your experience and vision for growing Trucell’s business in Chile to [Email Address].
Note: This role is critical to our expansion, and the selected candidate will play a pivotal role in establishing Trucell’s reputation as a trusted provider for radiology IT services in Chile. We are also employing a local IT Field Technician to provide technical support and work closely with the BDM to meet customer needs effectively.
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