IT Platform Functional Relationship Mgr

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

Overview:

The IT Platform - Functional Relationship Manager (FRM) supports BRMs/ IT streams to decrease the complexity of collaboration between the Business and IT. S/he Acts as principal contact between multiple Business Stakeholders (Function, Market, GMB, CoS, etc.) and IT stakeholders through the products/platforms and services lifecycle. S/he understands Business requirements and provides receivers with a consistent and effective experience in working with IT teams starting from the creation of (multi-) platform roadmaps to deployments, sustain and up to elimination of functional legacy solutions.

The FRM is accountable for the demand management processes within IT streams and works with the Product/Platform Owners/Managers to simplify Service offerings, and prioritize Market feature requirements.This role particularly involves transparent communications, facilitatation of issue resolution, triggering escalations processes when required, a deep undestanding of the IT organisation, stakeholders and governance. S/he represents the Business for IT and IT for the Business.

Key Deliverables:

• Relationship Management:
• Build strong relationships with key stakeholders in the business and IT departments.
• Share business requirements and insights with IT, ensuring the necessary resources are secured.
• Facilitate regular interactions between both organizations to maintain a good relationship and shared vision.
• Value Delivery:
• Attend receiver meetings and become part of their extended functional team.
• Connect business objectives with IT to identify and deliver integrated value.
• Engage with business stakeholders and product managers to shape products and services.
• Ensure value delivery and find solutions for business pain points.
• Escalate issues that require attention.
• Risk Management:
• Map and monitor dependencies across initiatives and conduct proactive risk assessments.
• Create mitigation plans and coordinate cross-product group reviews.
• Governance:
• Participate in IT governance processes for prioritization.
• Accountable for demand management and support business governance processes.
• Provide input into vendor/partner scorecards or manage local market vendors.
• Innovate/Deploy:
• Leverage partners to focus Nestle resources on business value generation.
• Integrate local and global innovation initiatives to solve business needs.
• Drive alignment between local and global innovation efforts.
• Deploy available solutions to maximize return on investment.
• Support/Sustain:
• Prioritize and escalate issues on behalf of receivers.
• Provide insight into business disruptions and coordinate crisis management.
• Review sustain performance and identify improvement areas.
• Security, Compliance & Risk Management:
• Ensure applications are secure and compliant with internal standards and regulations.
• Leadership:
• Promote the IT vision and values, and foster an open culture.
• Empower and enable people, provide feedback, and evaluate performance.
• Recognize achievements and support innovative initiatives.
  

Key Requirements:

• Bachelor’s degree or higher, preferably computer science or field related to the product
• 7+ years experience in IT (e.g. BA, PM, etc.)
• Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Experience with effective communication at different levels in the organization and in English
• Strong understanding of basic system engineering, information risk and security guidelines, and architecture standards
• Understanding of various software development methodologies (e.g. agile, waterfall)
• eep understanding of the IT landscape in the functional area
• Working knowledge of Network (Cisco, HPe Aruba) , Server (Windows , Lunix , HPe ) & Virtuliazation areas (Vmware etc)
• Strong working knowldge of Cloud technologies (AWS, Azure and Google) , especially Cloud B2B , B2C , B2E concepts and Cloud Governance Framework incl. FinOps & integration areas.
• Good understanding of ERP (SAP) and complimantary applications
• Understanding of how the technologies are applied in the scope by best-in-class companies
• Organization: Above-average organization and prioritization skills, with the ability to juggle multiple responsibilities at the same time
  
  

We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.

Nestlé Philippines is an equal opportunity employer. We provide equal employment opportunities to applicants regardless of age, color, race, origin, nationality, religion, civil status, disabilities, medical condition, pregnancy, whether with or without children, genetic information including family medical history or any other legally protected conditions, and gender identity or expression including any individual who is transitioning, has transitioned, or is perceived to be transitioning, All employment decisions are based on qualifications, merit, business needs, and in compliance with labor laws. We are committed to providing reasonable accommodations to qualified individuals with disabilities.