IT Operations Support Officer (L1)

MicroSourcing


Date: 4 weeks ago
City: Pasay
Contract type: Contractor
Job Responsibilities

  • Answer support calls and provide clients with remote support
  • Troubleshoot desktops and laptops
  • Troubleshoot networks
  • Install operating system, software, and updates
  • Remove viruses
  • Install antivirus
  • Communicate issues with appropriate engineers
  • Work alongside Senior Engineer team to troubleshoot

Qualifications

  • Microsoft Certified System Engineer
  • MSP background is highly preferred.
  • Relevant experience required in the IT industry.
  • Someone who can triage and resolve NOC related tickets that will come in during their shift.
  • Microsoft Technologies (Windows 11, 10, Server 2012, 2016, 2019, 2022)
  • Experience with Active Directory
  • Experience with Cloud or Microsoft Office 365 and Google environments is a plus.
  • Experience with PSA or RMM Solution
  • Self-motivated with excellent time management skills and punctuality.
  • Exceptional oral and written communication skills
  • Entrepreneurial spirit and ability to multi-task with solid analytical and problem-solving skills
  • Patience with people and the ability to help train end users.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Events Manager I Hilton Manila

Hilton, Pasay
12 hours ago
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...

Fuel Quality Technician (Cebu Based)

Cebu Pacific Air, Pasay
5 days ago
DepartmentFuel Operations VisminEmployee TypeProbationaryCebu Pacific is a leader in innovation and creativity in the country’s aviation industry. It is also the reason why pursuing a career in Fuel Operations with Cebu Pacific sets you apart in the marketplace.Apply today and be Juan of our game changers in the ever-evolving field of Fuel as a Fuel Quality Technician.Primary Responsibilities: Witness daily...

Jr Payable Analyst

Cebu Pacific Air, Pasay
1 week ago
DepartmentAccounts PayableEmployee TypeRegularCebu Pacific  is always up for new challenges and our Finance team plays a vital role in bringing the airline to greater heights. They are the experts that drive the various groups within the airline from Sales, Operations, IT, Procurement, Facilities and Legal to a disciplined approach enabling organizational growth and advancement in the marketplace.Apply today and be...