IT Asset Management - Senior Specialist

R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services that transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Chicago, R1 is a publicly traded organization with employees throughout the US and international locations.

Our mission is to be the trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is always to do what is best for our clients, patients, and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

The IT Asset Management Senior Specialist will be responsible for the efficient and effective implementation of IT HAM policy, management, and maintenance of IT Hardware Asset lifecycle procedures from acquisition to retirement such as maintaining inventory of hardware assets, tracking their lifecycle, and coordinating disposal of assets and providing support for audits, while optimizing their use and ensuring compliance with organizational policies and regulations. The incumbent should be working from the office and be flexible visiting R1 office locations whenever it is required.

Responsibilities

• Manage and maintain the organization's IT assets, ensuring accuracy and completeness of asset information.
• Providing support in conducting audits and other activities related to asset transactions at R1 sites ensuring compliance with company policies and industry standards.
• Inventory Management (queue management, review and update AMDB as per the tickets, analyze data to identify anomalies and fix them). Track asset location, ownership, and status ensuring records are up to date.
• Should be proficient in using ServiceNow (preferably HAM Pro) tool to monitor and manage hardware inventories.
• Attend strategic meetings with stakeholders to address the issues and concerns of the organizations.
• Should be able to generate various reports using ServiceNow tool and MS Excel related to asset utilization, compliance reporting and able to lead the discussion with leaders.
• Manage relationships with hardware vendors and service providers.
• Ensure the security of hardware assets, including implementing controls to prevent loss, theft or unauthorized use and should be able to implement disposal policy considering the economic zone rules and regulations.
• Collaborate with IT teams, procurement, finance and other stakeholders to ensure hardware assets align with organizational goals.
• Provide training and support on hardware asset management processes and tools and act as point of contact for hardware asset related inquiries and issues.
• Continuously evaluate and improve hardware assets management processes and tools. Recommend and implement process improvements to enhance the efficiency and efficiency and effectiveness of hardware asset management and able to translate them in Process documents.
  
  

Required Qualifications

• At least a bachelor’s degree in computer science or information technology
• With 5-8 years of work experience in IT Hardware Asset Management specifically.
• Advanced knowledge of ServiceNow tool and ITAM module
• Acquired skills in using MS Office applications like MS Excel is a must. Should be comfortable working with large set to data.
• Ability to analyze and interpret data related to hardware assets and make informed decisions.
• Strong verbal and written communication skills, with the ability to communicate effectively with various stakeholders
• Strong attention to details and accuracy in managing hardware asset records.
• Ability to identify issues and implement effective solutions to stop them from reoccurrence.
• Must have efficient time management skills
  
  

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.

What’s in it for you?

• Competitive Total Rewards Package
• Target variable incentives
• Medical Plan (HMO) from Day 1 of employment with free dependents
• Life insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Night Differential offered
• Employee Referral Program
• All Mandatory Statutory Benefits
  
  

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

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