IT Asset Management Analyst

Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

The Deltek Information Technology team provides technical support, services and applications to Deltek's global workforce. We are dedicated to finding innovative ways to help our employees maximize their productivity and exceed their business goals. If you're a world-class problem solver looking to be part a diverse, dynamic and collaborative team – join us as we power success for all of Deltek.

Position Responsibilities

• Assist in tracking IT assets.
• Assist in the acquisition of IT assets, including hardware, software licenses, and related peripherals.
• Maintain accurate records of IT assets, including serial numbers, locations, configurations, and ownership details.
• Assist with inventories of IT assets to ensure compliance with asset management policies and procedures.
• Provide support for the IT asset disposal processes.
• Respond promptly to basic service requests regarding IT assets
  
  
  

Track IT Assets through entire ITAM lifecycle

• Procure IT hardware such as laptops, monitors, phones and other peripherals
• Assist in software license procurement, renewal, and maintenance, in collaboration with relevant stakeholders.
• Conduct inventory of IT assets to ensure compliance with asset management policies and procedures.
• Assist in the implementation and maintenance of asset management tools and systems.
• Participate in IT projects and initiatives, as assigned by IT management.
• Prepare requests for quotations (RFQs) to potential vendors.
• Assist with managing the ITAM ServiceNow ticket queue
• Respond promptly to service requests, incidents, and inquiries regarding IT assets and work with customers and stakeholders to resolve issues
• Knowledge of local hardware/software laws such ss PEZA a plus
  
  
  

Qualifications

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• 1 to 3 years of experience in IT asset management or a related field.
• Strong attention to detail and organizational skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment
• Interest in learning about IT hardware, software, and services.
• Eagerness to learn and grow in the field of IT asset management
• Working knowledge of Microsoft Office applications (Excel, Word, PowerPoint)
• Familiarity with IT asset management tools and systems a plus.
• Ability to adapt to changing priorities and multitask in a fast-paced environment
• ServiceDesk/Ticketing system experience preferred
• IAITAM CHAMP/CSAM or other ITAM certification preferred
  
  
  

Travel Requirements

No

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Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice . Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.