Investigation Specialist

Salmon – Who We Are and What We Do

Salmon is a fast-growing consumer fintech group, founded in July 2022 with the vision of creating the best credit-led neobank in Southeast Asia. We chose the Philippines to be our first market and are now a licensed consumer-lending group, working towards becoming a licensed bank (subject to BSP approval).

Salmon was founded by three Co-founders who built and held senior leadership positions at Tinkoff, a highly successful tech-enabled bank that reached a market capitalization of more than US$20bn.

Salmon has built a highly qualified and global team of finance and technology professionals and is backed by world-class investors, which include IFC, a member of the World Bank Group, ADQ, an investment company wholly owned by the Government of Abu Dhabi, and other prominent Fintech investors.

We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing high quality access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.

Primary Responsibilities:

• Manages cases received thru Shared Mailbox and Hotline.
• Perform callouts according to the antifraud workflow.
• Review client information before and during calls using the Bank’s system and other resources provided by the department.
• Conduct Initial Investigation of Cases Triggered or received from other departments.
• Communicate with clients or related parties with the main goal to proof correctness of data.
• Check correctness of triggers and filter it to which department it should be sent to procced
• Ensure that all data were gathered for the following End to End investigation.
• Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc).

Qualifications:

• Bachelor’s Degree in Mathematics, Statistics, or any related four year courses
• At least 1-year experience in Investigation preferably in Financing, Banking and Security Industry preferred.
• Proficient in Microsoft Applications (Excel, Word, Powerpoint)
• Excellent written and verbal communications